Case San Jose is a full-service residential remodeling company serving quality-oriented clients in Santa Clara County. We cover the spectrum from exterior and interior trim repairs, drywall, doors, windows, basic electrical and plumbing work, to complete remodels of closets, kitchens, baths, laundry's to decks, porches, and garages. Our in-house design capabilites, project management, and lead carpenter model enable us to completely design, manage, and build your projects from start to finish. We're a licensed insured general contractor and work with several highly skilled specialty subcontractors so we can be a one-stop solution for a wide range of repair and remodeling needs. (more)
I'm pleased as punch with the work that was done.
I was really comfortable dealing with all of them.
I would like to recognize every that we dealt with. They were all good.
All involved had a high level of customer service & response time.
Very professional organization including the sub cons who they employ. I never felt as if i couldn't speak to anyone on the Case team or other throughout the duration of my project. Everyone was knowledgeable about their areas of expertise as well and never walked around with a confused look as sometimes happens when you are going through a remodel project. We used Case for 2 of our bathroom remodels and the results shine!
Chip Utley and Adam (whose last name I don't know). Adam helped towards the end of our 2nd project since Chip was busy. He did an excellent job. Eric moved the 2nd project along and helped me with a few additional items in a very expeditious manner! Kristie/Mike always responded in a timely manner. In terms of the sub cons the work of Tile and Grout King's Jorge and Ricardo was outstanding! Pennington Plumbing and Jay "Mr Cabinets" also excellent.
I think everyone did a phenomenal job. Jim Cable is wonderful at outlining at everything that needs to be done and the potential issues that may arise. Ramona did a great job offering a lot of options with different price ranges, she was able to give you some insight on anything we needed. They have a knack for finding sub-contractors that are in line with their company. I can't say I've ever had plumbers or tile workers that were as timely and courteous as they were. Glenn, the electrician, did a amazing job. They were very good about working with our personal issues and being sensitive about the fact about how clean we needed the work space for particular safety issues. They definitely went above and beyond.
Additional work with Case is already in planning.
Charlotte was very helpful.
CASE was a great team to work with - professional, communicative and courteous throughout. They did a great job and work immediately to fix something that wasn't right. I am recommending them to all my friends!
Eric is a fabulous project manager, his communication is clear and timely. He worked immediately to fix the problem, which is an ideal attribute in a contractor!
We have done two projects with Case and have been completely satisfied each time. Great designers, carpenters, and subcontractors. Quality work, clear communication, and genuine interest in their clients.
Case was very responsive and got my quote out to me promptly. The project was completed in a timely fashion and I'm very pleased with the work.
Their lead carpenter was fabulous. I don't recall his name but he did a professional and very eye catching job.
Thanks again to the entire Case team. We very much appreciate all the effort that went into our project.
I would like to recognize the entire Case team. Our project was much bigger than a standard remodel with a lot of complications. The Case team did a great job working with us to meet our needs. I would highly recommend Case Design/Remodeling.
I found them on Angies List, and I'll be adding positive feedback on there as well.
The entire crew was great.
I already have recommended them before.
Mike Brennan worked with me to keep my costs down on this "surprise" project, which I very much appreciated.Chip Utley was wonderful to work with.
As a GuildQuality Guildmember, Case Design/Remodeling of San Jose relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Case Design/Remodeling of San Jose in San Jose, CA; Sunnyvale, CA; Mountain View, CA; Los Gatos, CA; Santa Clara, CA; Saratoga, CA; Campbell, CA; Los Altos, CA; Morgan Hill, CA; Palo Alto, CA; and 9 other cities in California..
In this report, Case Design/Remodeling of San Jose has published a summary of the customer feedback they've received since they joined GuildQuality in November 2008. In that time, 280 out of 356 customers (79%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2014.
Case Design/Remodeling of San Jose is a candidate for a 2014 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
to review this year's qualifications.
To be eligible for consideration, Case Design/Remodeling of San Jose must survey all of their customers.
The review period for this member is closed.