Case Design/Remodeling of San Jose
6155 Almaden Expressway 400San Jose, CA 95120(408) 323-5300

Case San Jose is a full-service residential remodeling company serving quality-oriented clients in Santa Clara County. We cover the spectrum from exterior and interior trim repairs, drywall, doors, windows, basic electrical and plumbing work, to complete remodels of closets, kitchens, baths, laundry's to decks, porches, and garages. Our in-house design capabilites, project management, and lead carpenter model enable us to completely design, manage, and build your projects from start to finish. We're a licensed insured general contractor and work with several highly skilled specialty subcontractors so we can be a one-stop solution for a wide range of repair and remodeling needs. (more)


Customer Feedback Summary

Of 364 customers surveyed, 286 responded (79%)
Likely to Recommend
96%
Sales Knowledge
98%
Budget
95%
Employees Professionalism
100%
Concern For Needs
94%
Clean & Safe
98%
Expertise
97%
Professional & Organized
99%
Problem Resolution
97%
Value
96%
Construction Quality
98%
Subcontractors Professionalism
95%

Map of Recent Work

Reviews & Comments Reviews Only All Projects Projects with Images

Reviews & Comments

42 Reviews
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  • comment
    Recognize Excellence
    San Jose, CA
    Apr 01, 2014

    The sub-contractor K C Tile was a true professional. He was thorough and exacting in his work. Jeff Schroeder was careful to advise us of all aspects of the job. He was not put off by it being a small job. Could not be happier. We have given contact to others in need of a handyman.

  • review
    Tom L.
    San Jose, CA
    Mar 31, 2014
    Case Design/Remodeling of San Jose

    We had two bathrooms remodeled by Case.. This included upgrading counters, installing tile, installing new fixtures, constructing a new shower, and installing a new bathtub. They did an excellent job of designing them and helping select materials and colors. Their various craftsmen were courteous and thorough. We are delighted with the quality of their work and the way the project turned out.

  • comment
    Additional Comment
    San Jose, CA
    Mar 24, 2014

    I've been using Case Design and their handyman services for several years. They always do an excellent job! Jill, my coordinator, is always available and I am 100% satisfied each time!

  • comment
    Communication
    San Jose, CA
    Mar 24, 2014

    They were excellent!

  • comment
    Recognize Excellence
    San Jose, CA
    Mar 24, 2014

    I would like to recognize Jill, Tim Kistler, Tim Wilson, and Jeff Schroeder for their exceptional services on my project.

  • comment
    Follow Up Call
    San Jose, CA
    Mar 24, 2014

    I always call them for any work that needs to be done.

  • comment
    Production Coordination
    San Jose, CA
    Mar 24, 2014

    Jill was my coordinator and she is always at 100%! I've worked with her for years and she does an excellent job.

  • comment
    Recognize Excellence
    San Jose, CA
    Mar 18, 2014

    Graham was great.

  • review
    Bob R.
    San Jose, CA
    Mar 18, 2014
    Case Design/Remodeling of San Jose

    Case has done quality work on our house remodel. All the people at Case have been exceptional. They completed each project on time. I would highly recommend them to anyone.

  • comment
    Additional Comment
    Sunnyvale, CA
    Feb 11, 2014

    I'm pleased as punch with the work that was done.

  • comment
    Recognize Excellence
    Sunnyvale, CA
    Feb 11, 2014

    I was really comfortable dealing with all of them.

  • comment
    Recognize Excellence
    Mountain View, CA
    Feb 10, 2014

    I would like to recognize every that we dealt with. They were all good.

  • comment
    Recognize Excellence
    San Jose, CA
    Feb 01, 2014

    All involved had a high level of customer service & response time.

  • comment
    Recognize Excellence
    Santa Clara, CA
    Jan 09, 2014

    Chip Utley and Adam (whose last name I don't know). Adam helped towards the end of our 2nd project since Chip was busy. He did an excellent job. Eric moved the 2nd project along and helped me with a few additional items in a very expeditious manner! Kristie/Mike always responded in a timely manner. In terms of the sub cons the work of Tile and Grout King's Jorge and Ricardo was outstanding! Pennington Plumbing and Jay "Mr Cabinets" also excellent.

  • review
    Jean C.
    Santa Clara, CA
    Jan 09, 2014
    Case Design/Remodeling of San Jose

    Very professional organization including the sub cons who they employ. I never felt as if i couldn't speak to anyone on the Case team or other throughout the duration of my project. Everyone was knowledgeable about their areas of expertise as well and never walked around with a confused look as sometimes happens when you are going through a remodel project. We used Case for 2 of our bathroom remodels and the results shine!

  • comment
    Recognize Excellence
    Saratoga, CA
    Jan 07, 2014

    I think everyone did a phenomenal job. Jim Cable is wonderful at outlining at everything that needs to be done and the potential issues that may arise. Ramona did a great job offering a lot of options with different price ranges, she was able to give you some insight on anything we needed. They have a knack for finding sub-contractors that are in line with their company. I can't say I've ever had plumbers or tile workers that were as timely and courteous as they were. Glenn, the electrician, did a amazing job. They were very good about working with our personal issues and being sensitive about the fact about how clean we needed the work space for particular safety issues. They definitely went above and beyond.

  • comment
    Follow Up Call
    Mountain View, CA
    Jan 06, 2014

    Additional work with Case is already in planning.

  • comment
    Recognize Excellence
    Mountain View, CA
    Jan 05, 2014

    Eric is a fabulous project manager, his communication is clear and timely. He worked immediately to fix the problem, which is an ideal attribute in a contractor!

  • review
    Carole A.
    Mountain View, CA
    Jan 05, 2014
    Case Design/Remodeling of San Jose

    CASE was a great team to work with - professional, communicative and courteous throughout. They did a great job and work immediately to fix something that wasn't right. I am recommending them to all my friends!

  • comment
    Recognize Excellence
    Campbell, CA
    Jan 05, 2014

    Charlotte was very helpful.

More Reviews & Comments

GuildQuality Partner Affiliations

  • Pella Certified Contractor

Affiliations

  • GuildQuality
  • Angie's List - 2011 Super Service Award
  • 2012 Qualified Remodeler Top 500
  • 2008 Qualified Remodeler Top 500
  • +13 More
  • 2009 Qualified Remodeler Top 500
  • 2010 Qualified Remodeler Top 500
  • 2011 Qualified Remodeler Top 500
  • American Society of Interior Designers
GuildQuality Member
Guildmember
Since 2008
GuildQuality Master Award Winner
Guildmaster Award Winner
2010, 2011, 2012, 2013

Types of Work

  • Bathroom remodel (61)
  • Kitchen remodel (54)
  • Windows & doors (13)
  • Siding (12)
  • Carpentry (6)
  • +14 More

Recent Activity

  • 4/01/14 Case Design/Remodeling of San Jose received feedback from a customer in San Jose, CA.
  • 3/31/14 Case Design/Remodeling of San Jose received feedback from a customer in San Jose, CA.
  • 3/24/14 Case Design/Remodeling of San Jose received feedback from a customer in San Jose, CA.
  • 3/24/14 Case Design/Remodeling of San Jose received feedback from a customer in San Jose, CA.

More about Case Design/Remodeling of San Jose

As a GuildQuality Guildmember, Case Design/Remodeling of San Jose relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Case Design/Remodeling of San Jose in San Jose, CA; Sunnyvale, CA; Mountain View, CA; Los Gatos, CA; Saratoga, CA; Santa Clara, CA; Los Altos, CA; Campbell, CA; Morgan Hill, CA; Palo Alto, CA; and 9 other cities in California..

In this report, Case Design/Remodeling of San Jose has published a summary of the customer feedback they've received since they joined GuildQuality in November 2008. In that time, 286 out of 364 customers (79%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2014.

Case Design/Remodeling of San Jose surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Case Design/Remodeling of San Jose customer, and if Case Design/Remodeling of San Jose completed work for you after November of 2008 but you haven't yet received a survey, please let us know.

If you have had work done by Case Design/Remodeling of San Jose since November of 2008 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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