Windows on Washington is a locally owned and operated company focused on improving the energy efficiency and appearance of our clients' homes. Our company was founded on a simple philosophy: be upfront and honest. Many home improvement companies force homeowners to sit through three hour sales presentations and then close with high-pressure tactics to make the sale. We created a better way to do business. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Windows & doors (1074)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
They provided exactly what I needed. I'm pleased that they didn't try to convince me to upgrade all of my windows.
Very noticeable difference in heat transfer with new windows. Work wonderfully!
I was most satisfied with Windows on Washington with their communication. They were good to keep my updated on arrivals, installation dates and I never questioned order status.
Everyone I dealt with at Windows on Washington was professional and courteous. We're very happy with our new storm door and basement windows and are having them replace the rest of the windows in our home.
They were fast and the workmanship was great.
This is a great company with which to do business. I would certainly do business with them and highly recommend them to others.
Overall our experience with WOW was great. Scheduling was a bit tricky because of commitments on both sides, but once that was worked out, everything went smoothly.. The patio doors look great. It did not take long to install them. We were pleased with the communication between the company and my family....
Great communication; very professional; the whole operation screams quality.
I was most satisfied with the look.
I was satisfied most with the workmanship and the scheduling.
As a GuildQuality Guildmember, Windows on Washington relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Windows on Washington in Alexandria, VA; Arlington, VA; Silver Spring, MD; Fairfax, VA; Herndon, VA; Ashburn, VA; Reston, VA; Rockville, MD; Falls Church, VA; Centreville, VA; and 116 other cities in Virginia, Maryland and District of Columbia.
In this report, Windows on Washington has published a summary of the customer feedback they've received since they joined GuildQuality in June 2013. In that time, 676 out of 1,074 customers (63%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2016.
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