At Rolando Palma Residential Roofing, we understand that a proper roof should fulfill two roles: it should protect your property from the elements and add to its overall look and value. Our staff is experienced in all types of roofing installations, replacements and repairs. All of our expert contractors are fully insured and licensed. We are all trained in the latest trends and techniques, ensuring your roofing project will be completed to the highest standards. We know how important it is for you and your family to have a roof you can rely on. Call or stop by today and talk with one of our expert contractors.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Replacement roof (18)
Roof repair (18)
Owens Corning (16)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Rolando Palma relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Rolando Palma in Davenport, IA; Bettendorf, IA; Null, IA; Davenport, IN; Riverdale, IA; Rock Island, IL; New Windsor, IL; Prophetstown, IL; Bettendorf, IN; Dewitt, IA; and 2 other cities in Illinois and Georgia.
In this report, Rolando Palma has published a summary of the customer feedback they've received since they joined GuildQuality in March 2018. In that time, 23 out of 32 customers (72%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2018.
Rolando Palma surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Rolando Palma customer, and if Rolando Palma completed work for you after March of 2018 but you haven't yet received a survey, please let us know.
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