Established in 1981, Rainbow International® offers home restoration, commercial restoration and carpet cleaning services through over 400 locations worldwide. Our restoration services cover fire damage restoration, water damage restoration, mold removal, smoke damage restoration, and more. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Water damage restoration (149)
Fire damage restoration (28)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Rainbow International of Columbia relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Rainbow International of Columbia in Columbia, SC; Lexington, SC; Sumter, SC; Irmo, SC; Florence, SC; Myrtle Beach, SC; Chapin, SC; Blythewood, SC; West Columbia, SC; Hopkins, SC; and 50 other cities in South Carolina, Illinois, Georgia, New Jersey, Texas, and 2 other states.
In this report, Rainbow International of Columbia has published a summary of the customer feedback they've received since they joined GuildQuality in March 2017. In that time, 82 out of 284 customers (29%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2018.
Rainbow International of Columbia surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Rainbow International of Columbia customer, and if Rainbow International of Columbia completed work for you after March of 2017 but you haven't yet received a survey, please let us know.
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