About this company
ProCare Solutions
GuildQuality surveys
Photos 5
Customer satisfaction
Of 43 customers surveyed, 26 respondedReviews 23
Of 26 respondents, 23 left a reviewRecent reviews
Joe V.
May be somewhat more expensive than other roofers, but worth the money!
Wayne N.
Extremely professional and excellent work.
Joe M.
Doug and Patti did an outstanding job describing what needed to be done and resolving any questions that I had. They are very professional and I highly recommend them!
Harry K.
This was one of the best companies to work with. Employees and management went above and beyond the call of duty. I will recommend them to anyone in need of home remodeling. We received treatment that was courteous and thoughtful. Doug actually helped us by moving furniture. He did not have to do that. This was a remarkable experience.
Allen H.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - ProCare Solutions handled our roofing project in a very professional and timely manor. They were also available to handle in a timely manner to handle any new issues that what arise outside the scope of the contract.
Additional Comments
Additional Comments - ProCare Solutions is a very professional/knowledgeable company who I would have no concerns referring their services to others.
Russ H.
I am very impressed!
Additional comments
Areas For Improvement
Areas For Improvement - They did not fall short.
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with honesty and good quality.
Review
Review - I am very impressed!
Response
Review in Bolingbrook, IL
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the finished product and customer service.
T.P.I.
Of several estimates, ProCare provided the best insight, knowledge and suggestions and was priced competitively. They are very professional.
Response
Walt S.
Top quality people!
Additional comments
Likely To Recommend
Likely To Recommend - I have already recommended them. Top quality people!
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the quality of the work and the way they explained everything, what they were going to do.
Kathy S.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Everything ... prompt, courteous, clean
Additional Comments
Additional Comments - Great experience. Thank you Pro Care!!
Tyrone E.
I was impressed. I have called other neighbors and I recommend them. I love it.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I was satisfied with all area. They made me feel comfortable.
Recognized Excellence
Recognized Excellence - Doug and Patty were great.
Additional Comments
Additional Comments - They met all of my needs and expectations.
Mariam F.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the quality of the material and the warranty.
Recognized Excellence
Recognized Excellence - Patty provided exceptional service.
Mark W.
Additional comments
Areas For Improvement
Areas For Improvement - They were absolutely fantastic! They were out right away, worked with the insurance company, and it was really easy. They did everything on time. It was great!
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied working with them, they worked through my insurance company, and they took care of it all.
Recognized Excellence
Recognized Excellence - Patty provided exceptional service.
Review in Bolingbrook, IL
Areas Of Satisfaction
Areas Of Satisfaction - They were very professional and explained the process very thoroughly.
Recognized Excellence
Recognized Excellence - Pattie and Doug are the best.
Dennis M.
They were great people to work with all around.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - They were very good with everything.
Recognized Excellence
Recognized Excellence - Patty and her husband were great people to work with.
Janet H.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with their customer service.
Julie J.
Highly recommend for quality, thorough work. They were on time, answered all my questions and did a great job. Top notch professionals.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I recommended my parents to them. There was a challenge with the job at their site. ProCare handled it quickly from start to finish. Issues can arise anywhere, but I commended them for how great they handled it. Stuff happens and they nailed it.
Jim R.
Five star rating
Alex W.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Definitely the time because it only took them a day, and they did a quality job.
Recognized Excellence
Recognized Excellence - Doug and Patty did a great job.
Jose J.
Additional comments
Areas For Improvement
Areas For Improvement - They did not fall short. They exceeded our expectations.
Areas Of Satisfaction
Areas Of Satisfaction - There was a comfort level from initial visit. They seemed concerned to helping us as a family. We have nothing but great things to say about this company.
Don M.
They were wonderful and professional and if I need anything again I will use them again. I was quite pleased.
Additional comments
Quality Of Materials
Quality Of Materials - They were wonderful people. It was wonderful.
Likely To Recommend
Likely To Recommend - I have recommended them. They were wonderful and professional and if I need anything again I will use them again. I was quite pleased.
Areas Of Satisfaction
Areas Of Satisfaction - I can't pick out anything I was most satisfied with because everything was perfect/ They were here on time and everything was perfect.
Recognized Excellence
Recognized Excellence - Patty was great and her husband was wonderful. They were just personable people.
Additional Comments
Additional Comments - I had a great experience and I would use them again and would recommend them to anyone that needs a roof.
Cathy C.
Sally C.
GuildQuality
Customer feedback report
