Zykan has performed several roofing and siding projects for me. They have become my 1st choice for housing projects.
Zykan Exteriors went beyond my expectations!
They had the whole roof replaced in one day and it looks great!
Their workmanship is excellent.
Yes, absolutely. They did a very quick and skillful job.
We had a hailstorm right as covid shutdown started. Zykan came right out and did an inspection for damage. They found damage on the roof siding and gutters. I then called my insurance company who came out and agreed with the damage. The problem was insurance wanted to replace the damaged pieces of siding but the color match department was closed for covid. Will from zykan sent a piece to a different color match place and the siding was no longer made. And could not be matched. The insurance company color match department opened after a couple of months and said they could match it. Then sent out a piece to Will who brought it over and it did not match. Will then did all the dealings with the insurance company and in the end the siding was all replaced. Looks fantastic! One of my neighbors was having the same problem. They called to different contractors who said they could color match a siding that was no longer made and just replaced the broken piece as the insurance wanted to do. It did not match and it looked bad. I recommended Will from Zykan and the neighbor called them and Zykan contacted the insurance company and the entire siding was replaced and looks great.
Schedule - It was covid and we couldn’t get materials. When the materials did come in they immediately came to install.
Areas Of Satisfaction - They did all the dealings with insurance company that didn’t want to replace but try to repair. And they did this during covid shutdown when part of the claims department was closed.
Referral - I already recommended them to 2 people. Both hired them and the work I was done to satisfaction.
Areas Of Satisfaction - They exceeded my expectations overall.
The have great customer service.
They were timely and professional!
I had to call them six times to finish the job as I had leaking in my roof.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Zykan Exteriors STL, LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys