Can recommend the roofing job without reservation. For reasons stated above could not as readily recommend the siding.
Areas For Improvement - Just disappointed that the shutter project could not be completed sooner but recognize the problems the company experienced because weather conditions created a backlog.
Areas Of Satisfaction - My calls were promptly returned and appropriate action was taken.
Recognized Excellence - Everyone we dealt with was professional, helpful and courteous.
Repeat Business - At some point we will need some masonry work done. Not sure of the timeframe.
From the initial meeting, estimate, and final work, all went well. An insurance aspect was handled by all parties in very fast, fair manor. The work crews were fast and very hard working. I refer to them as roofing ninjas. All went well on a complicated roof replacement. I would use Zimmerman Ext. again for other projects.
Areas Of Satisfaction - Communication was very good. Early start times and mid afternoon stop times were ideal. They did the best they could to not damage yard or any exterior items. Daily clean-up and waste removal was excellent. They were also very careful not to damage the wiring for my antenna system to the roof.
Recognized Excellence - While all the workers did a great job. Brian, the man who did the metal fascia work did much better than I expected. He had a complicated job, and circumvented a previous owners incorrect installations. I also want to thank Derek for dealing with my insurance carrier. That was just way too easy.
Repeat Business - I have a south facing exterior wall that needs resided. This work will be pursued late summer or early fall.
Review - From the initial meeting, estimate, and final work, all went well. An insurance aspect was handled by all parties in very fast, fair manor. The work crews were fast and very hard working. I refer to them as roofing ninjas. All went well on a complicated roof replacement. I would use Zimmerman Ext. again for other projects.
Areas Of Satisfaction - The speed at which they completed my roof replacement (1 day) while still achieving a professional level of quality. Also was happy with the assistance provided by Dwayne who worked with my Insurance company who found several items missing from the initial claim which was an additional 300 dollars on top of the initial claim.
Areas Of Satisfaction - We were very pleased with the workmanship.
Recognized Excellence - Not sure of all the names but everyone that we dealt with were very helpful.
Zimmerman Exteriors Inc was professional from the first session with Sales until the final handshake from the installer when the job was finished. I could not be more pleased!
Areas Of Satisfaction - Job was completed in a timely manner during the hottest days of 2017!
Recognized Excellence - Alex and crew who did roof work in extreme heat!
Review - Zimmerman Exteriors Inc was professional from the first session with Sales until the final handshake from the installer when the job was finished. I could not be more pleased!
Areas Of Satisfaction - The final product looks nice.
Areas Of Satisfaction - Quality and professionalism
Recognized Excellence - All of them were great.
Areas Of Satisfaction - They did a great job.
Areas Of Satisfaction - Timely finish and very neat & organized on job site.
Recognized Excellence - Chris ... great guy !! Never too busy to answer a question.
Areas Of Satisfaction - I am most satisfied with my roof. I really love it.
Excellent Christian Company! I'm so glad I found them to replace my roof!! I would recommend them to anyone!!
Areas Of Satisfaction - Promptness of replacing my very leaky roof!!
The reason why we picked Zimmerman was because the gentleman that came to give us our estimate noticed that our roof was leaking. He was the only man out of four people that fixed the leak temproalty. To us, that stood hands above the rest.
Areas Of Satisfaction - They came, saw the leak, and within a week we had a new roof.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Zimmerman Exteriors Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys