Yellowhammer Roofing is one of the best roofers in North Alabama. They took care of all of my problems. The crew was hard-working, and the staff is organized and professional.
That is a definite 4.
They did a great job, did it on time, were professional, did the work quickly, and did it in one day. They also cleaned up everything well, and did a fantastic job! I have recommended them to friends and neighbors, and I always said that they did the work for me. If you want a job done right, and professional, they're the ones to call. Some of my friends regretted using other companies, and wished they used Yellowhammer Roofing instead.
We dealt with Wes. We loved him and we are happy with him. We have talked to several people and they have told us that their's was cheaper by thousands of dollars.
Very professional, very knowledgeable, and very fast.
Areas Of Satisfaction - I was most satisfied with the knowledge and speed of the company.
Recognized Excellence - I would like to recognize John for his exceptional service.
They were very easy to deal with. They went out of the way to accommodate me and they were very helpful. It's not very often you get great costumer service now days and they did great.
I think Yellowhammer Roofing is great!
They did a good job.
They did what they said they would do and so far the work is satisfactory.
Areas Of Satisfaction - I was satisfied with the timeliness to complete the job.
Recognized Excellence - I would like to recognize the sales person because he was very informative and helpful to me.
Areas Of Satisfaction - It took them less than a day to complete the job.
Current Referrals - I will recommend them to anyone who needs it.
They perform the task as expected and meet all my expectations.
Problem Resolution - There were no problems.
Likely To Recommend - I have already recommended them to several people. They perform the task as expected and meet all my expectations.
Areas Of Satisfaction - I was satisfied with their timeliness of service provided, informed me of details of project and they did what they said they would do.
Recognized Excellence - I would like to recognize West the sales person.
Areas Of Satisfaction - The whole experience was brilliant.
Recognized Excellence - Everybody I dealt with was great. Our project manager was very helpful about everything.
Areas Of Satisfaction - They worked fast, and they got it done when they said they would. They did a really nice job, it looks great. When they discovered things they didn't expect, they talked about it with me first and did a great job addressing them. They were less expensive than others were.
Recognized Excellence - John Cordonis was really helpful with working with me and my insurance company
They was everything I expected. They was on time, fast, and everything looks good.
Areas Of Satisfaction - They was on time, and kept the work area clean I couldn't find one nail after they left.
Yellowhammer is the only roof installer I would consider in the city!
Areas For Improvement - They did not fall short at all.
Areas Of Satisfaction - They were skilled!
Additional Comments - Nothing negative!
Areas Of Satisfaction - They did the work pretty quick.
Areas Of Satisfaction - The owner and Alfred came to my home and rectified the problems we had. I appreciated their help. My roof was replaced in one day. The installation went smoothly.
Recognized Excellence - The owner and Alfred came to my home and rectified the problems we had. I appreciated their help. They were professional.
Areas Of Satisfaction - I was most satisfied with the quality of the materials. They were great in pretty much all regards.
Recognized Excellence - I think Ivan, my salesguy, was very thorough, knowledgeable, and went above and beyond to make sure I understood the process.
Additional Comments - I think they're a good company and they are punctual. They do a very good job on the cleanup as well.
Areas Of Satisfaction - I was most satisfied with the product quality and that they were always on time.
Current Referrals - I have already recommended some coworkers.
Recognized Excellence - Ivan had exceptional service.
The man who handled the whole thing was very pleasant, efficient, and he kept in contact with us to let us know of any changes or difficulties. The work was done on time, and it was very organized. It rained heavily many times since we put in the new roof, gutters, and chimney, and it has worked fantastically. It was really a great experience.
Areas Of Satisfaction - We are very satisfied with the craftsmanship and quality of the materials. Everything has worked beautifully since completed.
Recognized Excellence - The man that we had all the contact with, he supervised the crew and was the salesman, was a good front man.
Professional & Organized - THE most professional roofers that I had called for estimates.
Areas Of Satisfaction - I was most satisfied with Yellowhammer Roofing because they were very efficient and got the job done when they said it would be completed.
Recognized Excellence - I would like to recognize the salesperson for his exceptional service. He made sure everything was done on time.
Areas Of Satisfaction - I am most satisfied with the overall look of the roof.
Recognized Excellence - I would like to recognize John for his exceptional service. He was the salesman I spoke with.
Areas Of Satisfaction - I was most satisfied with how quick the project was completed, the quality of the materials and work.
Recognized Excellence - I would like to recognize Alfred Richards for his exceptional service. He was very helpful.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Yellowhammer Roofing Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys