Woodard Cleaning and Restoration
Customer feedback report for

Woodard Cleaning and Restoration

Woodard Cleaning and Restoration

At Woodard Cleaning and Restoration, we’ve built our business the same way other trusted companies have developed solid growth: with good, old fashioned customer service. We’re justifiably proud to carry on the incredible standards set by Earl & Nancy Woodard, when they first opened our doors in 1946. Show more

At Woodard Cleaning and Restoration, we’ve built our business the same way other trusted companies have developed solid growth: with good, old fashioned customer service. We’re justifiably proud to carry on the incredible standards set by Earl & Nancy Woodard, when they first opened our doors in 1946.

Today, Woodard Cleaning and Restoration continues to be family-owned-and-operated, staying true to those same virtues instilled the day we took our first phone call. The third generation is now calling the shots; Justin Woodard, grandson of Earl and Nancy Woodard and son of previous owner Charlie Woodard, now serves as CEO and owner of the company.

We are now a team of more than 200 strong, with impeccably-trained employees across several service lines. Utilizing a fleet of over 100 vehicles, we’re equipped to handle all of your furniture, carpet, and rug cleaning needs, along with water, fire, and smoke restoration projects, not to mention start-to-finish reconstruction work. Our valued customers include homeowners in the St. Louis area, as well as commercial businesses and institutions across the Midwest. Holding multiple industry certifications, distinctions, and awards, Woodard maintains the leadership position in carpet and rug cleaning as well as restoration services.

Over the past several years, we’ve charted steady growth, partly due to our ongoing commitment to business development, but also because of our commitment to put customers first. Our customers are loyal to us because we provide the kind of customer service you’re simply not used to receiving anymore. New customers hear about our commitment and seek us out because of it; and for that, we thank you.
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Types of work

Water damage & mold remediation 3439
Fire damage restoration 3433
Tree damage restoration 3431
Historic restoration 3431
Storm damage restoration 3431
GuildQuality Master Award Winner
Guildmaster Award Winner 2014, 2015
Feedback Milestone
5 Consecutive Great Reviews 2020
Feedback Milestone
20 Consecutive Great Reviews 2018
Feedback Milestone
20 Consecutive Great Reviews 2017
Feedback Milestone
20 Consecutive Great Reviews 2016
Feedback Milestone
10 Consecutive Great Reviews 2015
Feedback Milestone
20 Consecutive Great Reviews 2014
Feedback Milestone
20 Consecutive Great Reviews 2013
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Of 3599 customers surveyed, 1590 responded
Sales Knowledge
The Woodard Cleaning and Restoration salesperson was knowledgeable and helpful regarding my project.
100%
Professional & Organized
Woodard Cleaning and Restoration was professional and organized.
96%
Installation Crew
The Woodard Cleaning and Restoration installation crew was organized and professional.
100%
Quality Of Materials
I am satisfied with the quality of materials used.
97%
Clean & Safe
The job site is kept clean and safe.
95%
Value
I received a fair value for my money.
93%
Initial Contact
My first contact with Woodard Cleaning and Restoration was handled promptly & professionally.
99%
Scope Of Work Explained Well
Woodard Cleaning and Restoration adequately explained the scope of work at the beginning of the project.
94%
Employees Professionalism
The employees of Woodard Cleaning and Restoration are professional and courteous.
98%
Scheduling Dept.
The scheduling dept. was friendly and could accommodate my scheduling needs.
98%
Acct Mgr Concern For Needs
If you requested a quote prior to the cleaning, the account manager reviewed different options and sought to understand your needs.
98%
Adhered To Schedule
The technician adhered to your agreed upon schedule.
98%
Satisfied With Results
I was fully satisfied with the results of the cleaning.
97%

Of 3599 customers surveyed, 1590 responded What does this data mean?
All project locations are approximate

GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Woodard Cleaning and Restoration using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Woodard Cleaning and Restoration

2647 Rock Hill Industrial Ct,
Saint Louis, MO
www.woodard247.com (314) 961-9102