I am very satisfied with Winegardner Roofing & Siding LLC. They were prompt with everything they did.
Would recommend this company. The Branch Manager was very truthful and honest. The crew showed up on time and did an excellent job for us. Thanks to all that did the job.
The only thing I had a little problem with was that we had LeafGuard gutter guards on there, and they threw it all away when they did the roof. I just found out last week when the leaves started coming off the roof.
They were absolutely wonderful! Very professional, I've never seen a group that was as professional, clean, and thorough. They were just wonderful.
We were thrilled! Lance and his team were awesome. We have had bad experiences in the past with contractors but this was an outstanding experience with Winegardner Roofing and Siding!
Likely To Recommend - I have already recommended Winegardner! We were thrilled! Lance and his team were awesome. We have had bad experiences in the past with contractors but this was an outstanding experience with Winegardner Roofing and Siding!
Areas For Improvement - They did not fall short.
Areas Of Satisfaction - They kept their word. They did exactly what they said. They went above and beyond.
Current Referrals - I do not at this time.
Recognized Excellence - I would like to recognize Lance.
Additional Comments - I don't know why anyone would go with anyone else! They are awesome.
We were happy with the service!
Recognized Excellence - We had Shelly come talk to us and shedid a very nice job explaining things to us and everything about the roof.
I was very pleased, everything was fine. The workers were great.
Areas Of Satisfaction - I was most satisfied with the entire experience, everything was great.
Current Referrals - Not at this point, but I will definitely recommend Winegardner if the opportunity arises.
Recognized Excellence - I would like to recognize the workers for their exceptional service, and Lane was great too.
Areas Of Satisfaction - I was most satisfied with the fact that they got it done quick and right. They were in and out and there was no hassle.
Recognized Excellence - Lance and the entire crew did a great job.
The job looks good. It looks like they did a good job except for the leak above the furnace. Everything else is peachy keen
Winegardner's were very honest and forthcoming on all aspects of replacing our roof and gutters. There were no suprises, they kept us informed on all parts of the work. They were honest and reliable and did an amazing job! We're VERY pleased with the way it all looks and performs! HIGHLY recommended!
Areas For Improvement - They did not fall short on anything. They were honest and reliable and did an amazing job!
Areas Of Satisfaction - Shelly was great with coming to our house and explaining things in detail and giving us plenty of options and giving us great suggestions! We really love her!
Current Referrals - not at this time, but will definitely recommend this company to anyone needing roofing or siding
Recognized Excellence - Shelly Rigg
Areas Of Satisfaction - I was satisfied that they got the job done and it looks good.
They are going to come out on Thursday to see what is wrong with the eavesdrops. There has been a leak of some sort.
We were very happy with their work and the services they provided.
Areas Of Satisfaction - I was happy with the transferable 25 year warranty, the product, the workmanship and how clean they were.
Recognized Excellence - I would like to recognize the salesman. I don't remember his name.
Areas Of Satisfaction - I was very satisfied when they answered all questions that I had and responded right away.
Recognized Excellence - Lance, he did a great job.
They did a good job! They did what I asked them to.
Areas Of Satisfaction - They did the job very quickly especially in the weather.
Recognized Excellence - Whoever came back in the rain to put the wood back up was pretty nice! They were very timely.
Areas Of Satisfaction - The final product looks great.
Recognized Excellence - I enjoyed working with Lance.
Areas Of Satisfaction - They communicated very well.
Recognized Excellence - Lance did an amazing job.
Areas Of Satisfaction - I was most satisfied with the clean up.
Recognized Excellence - The foreman kept things moving.
They went over and above the call! They did a wonderful job.
Areas Of Satisfaction - Lance helped out with someone that was not in the contract, which exceeded my expectations.
Recognized Excellence - I would like to recognize Lance for his exceptional customer service.
Knowledgable staff and crew. The crew was very detail oriented and the site was picked up everyday. Would use them again in a heartbeat!
Quality Of Workmanship - They moved all the vents to the back of the house. Sprayed matching paint on flashing and stand pipes.
Areas Of Satisfaction - Attention to details
Overall, they were real good. I had some minor issues but they took care of them real quick. Other than that, they were very timely in getting the roof done.
Areas Of Satisfaction - I was satisfied with the quality of the work that they did and how well they cleaned up everything.
Areas Of Satisfaction - They were willing to work on the price. They fixed an issue without charging much more.
Recognized Excellence - The foreman was great!
Areas Of Satisfaction - I was satisfied as everything worked out as planned.
Recognized Excellence - Yes, Lance Sherry.
Areas Of Satisfaction - I was satisfied with the quality of the product.
Recognized Excellence - Shelly and her manger were very helpful. They helped me pick out the color.
Area Of Satisfaction - I am most satisfied with the clean up, it was excellent and the job was done good. Overall it was a good experience except for the one area with the hang over.
Areas Of Satisfaction - I was most satisfied with quality of the work, and ho fast they completed the job.
They did exactly what they said they were going to. They had it done in three days, cleaned up their messes, and hauled everything away that needed to be disposed of. They did a very nice job.
Problem Resolution - We didn't have any problems.
Likely To Recommend - They did a good job. They did the work very efficiently, and we are well pleased. They did exactly what they said they were going to. They had it done in three days, cleaned up their messes, and hauled everything away that needed to be disposed of. They did a very nice job.
Areas Of Satisfaction - I was most satisfied in that the personal contacts with them were great. Also, after the job was finished it just looks wonderful.
Recognized Excellence - I would like to recognize the person in charge of the Defiance office for their exceptional service. They were very nice and explained everything very well before the job was started. They explained exactly what they would do, and they did it.
Areas Of Satisfaction - The workmanship was great.
Recognized Excellence - The installation crew was quick and efficient. Very happy with the job.
Areas For Improvement - They did not fall short of my expectations.
Areas Of Satisfaction - I was satisfied with the whole process.
Recognized Excellence - Lance had exceptional service.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Winegardner Roofs as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys