I would like to add that they definitely can improve in their communication and the length of time you have to wait to get things done

With some reservations.

I am not satisfied and would not recommend them to anybody.

Though we weren't expecting the installation until after Christmas, we were called two weeks before Christmas to schedule the installation and it was scheduled for the following Sunday (9 days before Christmas). Once the crew arrived, they worked non-stop until the job was complete. Every thing was done right the first time and it looked great. We've received a lot of comments by our neighbors on how good the windows look. We are very pleased with our windows.

I have mixed feelings. I used Window World because three people recommend them. They did not have David as then installer. I would be hesitant to recommend if they used David. I wanted to blast them on the Alabama review page but restrained myself.

I would definitely recommend the windows but Never would I recommend for doors.

The windows are great and the installers are wonderful, but the people in the office are clueless and can't get organized.

very much so.

I was very well satisfied with the work performed.

I was well satisfied with the window. I like the product and installation process.

They did great work, came out when they said they would, and cleaned up after themselves.

We have been able to adjust our thermostat a few points. The windows keep our house warmer when it should be warmer and cooler when it should be cooler. They save us money on the gas and electric bills.

I think that competitors could probably do a better job than they could.

The quality of the window itself seems to be very well made. My problems started with the installation and time-frame management. Even now, the windows aren't installed completely. I would recommend that they double check scheduling and ensure that time-frame management is kept in line. I don't think that they care about small orders, as I only ordered two windows. Sometimes, small orders are gateways to larger orders. I would not recommend Window World to anyone, because I wouldn't want to soil my name with theirs.

Overall I was very pleased after we had an issue with the installation of the storm door.

The product is great, but the service and installation is horrible. It took way too long for them to get the windows totally installed.

Working with Window World has been outstanding in every aspect.

Quality of service was sub par. Delay in order, installation, and addressing problem issues has affected my decision not to use this company again.

Except for the problem with the specialty window, it was great.

Communication between their office and myself was sporadic. Scheduling was never on time and the work crew did not show up on time. Management was not eager to do anything to make me happy. They did not communicate enough information for us to make a wise, educated decision.

It would have been super if they would have completed the job within a few days instead of a few weeks.

The people at Window World of Central Alabama talked to me a lot about the work going on. They have done three different jobs for me now. I will say that the time frame from when you agree to the work and the installation is a little too long. That is the biggest thing that I've seen. They could have prepared a little bit better when they were taking out the old windows. Some of them broke and left glass in my yard, and I wouldn't want someone walking around barefoot. Window World is an excellent company, I just like to let people know when I see something they could do a little better. They could have maybe taped the glass and prevented a lot of the glass from winding up in the lawn. I will be having them do more work for me in the future. My son is in the rental business, and he has a couple houses that he will be getting some work done in as well.

The Windows look beautiful and are very well made. Window World stands by what they say that they are going to do.

The owner lied to me and the installer lied to me.

We have had a great experience with Window World. Our salesperson was very professional and explained the product. The workman were very knowledgeable and professional. Their product itself is super and we're very, very pleased. The room looks ten times better with these new windows. We are very happy. We had a few problems but they are schedule to be resolved.

I really enjoy my windows. I am very satisfied overall.

I was nervous about it because my husband was out of town, but the man who came out was very nice. We're very satisfied with the windows so far.

Window World was very professional and courteous. They were very knowledgeable about what they were doing. If there was ever anything I didn't like they corrected it without a problem.

I had no problem with it. This problem with the caulking could have been done before they left but I didn't catch it. I'll call them.

It's too early after installation to share a public review. There has not been enough time for any problems that may show later to pop up.

They were very professional, and very fast. It seemed as if they were here for 10 minutes, and there was no mess to clean up.

All of the windows in my house have been replaced by Window World. The quality is exceptional and the price is right. My home is now cooler in the summer and warmer in the winter.

the workmanship of the manufactuer was great

Window World of Central Alabama provided excellent work, especially the installers. I really appreciated the fact that the installer took time to explain things to me without talking down to me.

I would tell my friend to make sure what you are paying for is what you are getting.

I think this location values their time more than other people's time. They were very rude about the whole situation.

I am very pleased with how beautiful my new windows are. I had 40 years old aluminum windows removed and was concerened with how the interior and exterior would look. Everything turned out great! The outside was trimmed out and I had new shutters installed. The interior window sills and sheetrock returns are in perfect condition like the windows were always there. My home looks like new! I paid for the upgrade for low e glass and I can already tell a difference in the comfort of my home, with a bonus of less outside noise. I was referred by a friend who also used Window World about 10 years ago to replace his windows. They do stand behind the warranty like they say, he has had several sashes replaced where the seal broke, and there was no cost to have that done. I highly recommend Window World for the quality, price and warranty offered.

Recognized Excellence

Recognized Excellence - I would like to recognize Megan because she was very helpful in getting back to me.

I am very appreciative of the window that was put in by Window World. However, I do feel that Window World needs to have better customer service.

My overall experience is very poor. The windows world was unable to keep the promise at Every step supplying the windows, installation and Very poor communication. Do not recommend anyone.

I've had this need to remodel this old home for some years now and Window World was recommended to me by a friend. Everything flowed in a very quality and trustworthy way. I would be happy to recommend every employee who came here. I am very pleased.

It was a unique experience working with Window World. If I have more work that I need done then I will use Window World again.

Window World of Central Alabama did an excellent job. They were here on time, got the job done and I am very satisfied with my experience.

Window World was very professional and the crew was very professional. Window World cleaned up afterwards and left my house better then they found it.

I would not recommend Window World to anyone. They're not professional, they don't return phone calls, it takes too long for the installation, and they don't clean up behind themselves. I wouldn't recommend them to anybody.

The man came to my house, measured my windows, and told me which ones would be best for me. Then they put them in. They were very professional about it and told me how to use them. They were better then what I thought they would be and I am very happy with the workmanship and with the windows.

I am very satisfied with the windows, their construction and easy opening for cleaning. I have now replaced every window in my home , including the two sliding glass doors to my deck and patio.

Window World provided exceptional quality windows at a fair price. Their follow through or service after the sale was great. I recommend calling Window World.

Window World provides a high quality product and a professional installation. The follow up service has been great. Window World is a first class company.

The crew was professional and they were excellent at their work. I would definitely recommend them to anybody that needs windows. They have a pretty good price, too.