They were very pleasant to work with. They were on time on the installment day. They were earlier than they promised.
fair price, quality window, quick installation
The company was very responsive and did quality work!
It was done at the time of covid 19 , every one worked hard to get our windows on a timely manner.
Good price, service and follow-up
Excellent experience! The sales guy was easy to work with as we customized a Provia front door with stained glass, and the installers were VERY knowledgeable about working with older homes. Would highly recommend.
The whole team was professional and great to work with.
We were satisfied with the work done, but have not been able to contact your business to schedule the installation of a second grab bar, as requested. Also, in hindsight, we think the job was overpriced.
There were bumps along the way but nothing that would cause me not to recommend Windows Concepts of Minnesota to someone I know. In the end, I have a beautiful and functioning shower.
We were very happy with the quality of Window Concept's products and installation.
Great product. Wonderful service
Everyone with Window Concepts of Minnesota were very professional and courteous and fully explained the progress of the project and addressed all concerns.
Window Concepts provided a high-quality product and we were happy with the installation team. They did what they said they would do and it was delivered as promised.
The windows were great quality, and the staff that put them in worked fast, and cleanly. The staff were also punctual. However, we finished the frames ourselves, and one of the wooden frames was cut short by an inch and a half. This has put quite the damper on the project getting done.
Job well done... good workers and materials...
Window Concepts of Minnesota were efficient, on time, very nice to deal with, pleasant and provided us with satisfactory service.
Window Concepts of Minnesota was reliable, responsible, and they do excellent work.
We had new windows installed in September and we are very happy with the product and the work done by the crew. We would highly recommend Window Concepts.
The windows are great. The sales representative Jesse was very good, the installation was outstanding.
So far I'm satisfied with the windows. It will be interesting to see how they perform through the winter months.
The bathroom installer were really good , and the job looked really good. The patio door installers were also very professional.
This is the worst company that I have ever dealt with. I signed the paperwork 6/19/20. Job completed 11/24. Salesman was terrible. He said 5 weeks. Then said that they did not have the color. Then said the manufacturer did not make that color anymore. I would call him and send texts but rarely did he respond. When I called the office I would get a run around I live in Rochester. So we got tired of no one keeping us updated we drove to the office in St Paul. Even there we felt like it was our fault. So we canceled the order. On the drive home a manager named Brice called. Although my wife disagreed, I let Brice talk me into staying. This was Sept. He said he would keep me informed. Never heard from him. When I called I was told that he was no longer employed there I finally spoke to the owner and got the job scheduled. I could say alot more but I will not. On a positive note, the installer, Mike Webb was excellent. He was very professional, kind and wore a mask. The work was exceptional. Mike was the only good thing about this whole experience.
Window Concepts was very professional, on time and the job done to my satisfaction.
They were efficient. The worker was on time, was pleasant, professional, courteous, and he did a great job.
Our project began at the beginning of the COVID-19 pandemic. Window Concepts staff, worked through their protocol timely to assure that the project was accomplished in their promised time.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Window Concepts of Minnesota as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys