About this company
Westhill, Inc.
We are a team of home improvement experience managers—designers, builders, client service Show more
We are a team of home improvement experience managers—designers, builders, client service
specialists, and home maintenance experts—dedicated to making your home improvement project
exactly what you dreamed it would be.
Our History
Westhill was started by Charles A. Russell Jr. in July, 1974, with an emphasis on home building and
land acquisition in the rural areas of King and Snohomish counties. In the ensuing years, we have
created a full suite of services including design, remodeling, additions, custom homes and site
acquisition, permit and application assistance, restoration, retrofitting homes for aging populations,
exterior renovation, home maintenance and emergency services, each dedicated to creating the
ultimate home improvement experience. At Westhill we truly believe you should and can love the
home you’re in.
Our Mission
We are a family of home improvement professionals striving to be a model of excellence in design,
remodeling and custom home building; committed to providing the best customer care and the best
value as defined by our customers; while also striving to be strong community members.
Our Goal
We’ve done many projects over the years, ranging in style, size and budget. Our team’s goal is to
create a customer for life, and we know that means ensuring a high caliber of workmanship and
attention to detail so that our customers feel confident bringing us back and referring us to their
friends and family. Hide
GuildQuality surveys
Customer satisfaction
Of 18 customers surveyed, 14 respondedReviews 11
Of 14 respondents, 11 left a reviewRecent reviews
Review in Woodinville, WA
Communication
Communication - Communication masters. My pet peeve, and I couldn't find a thing to complain about!
Review in Mercer Island, WA
Areas Of Satisfaction
Areas Of Satisfaction - Communication during the process was excellent with the meetings held on a regualr basis very helpful. It is obvious that they take pride in their work and want people to have a superlative experience with them. I especially appreciate the willingness to make sure that things are right even after the project is complete. Our home is beautiful - we love it and would highly recommend Westhill, Inc.
Review in Mercer Island, WA
Areas Of Satisfaction
Areas Of Satisfaction - Job quality and responsiveness to problems was superb.
Review in Woodinville, WA
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the job supervisor. He followed through the entire time, and made sure the subcontractors cleaned up after themselves. He made sure my cat and dog were safe, and that people weren't smoking around the job. He kept me updated with all the details. The meetings they had once a week were invaluable. If there was a problem, we dealt with it right away.
Review in Woodinville, WA
Areas Of Satisfaction
Areas Of Satisfaction - Lanny did an outstanding job of keep us informated and keeping things on schedule.
Additional Comments
Additional Comments - Tim went the extra mile to help us understand the project and develop the plan to get things done. Thanks to all the Westhill staff.
Review in Snohomish, WA
Areas Of Satisfaction
Areas Of Satisfaction - They are thorough, honest, skilled, friendly, and very detailed and competent people.
Additional Comments
Additional Comments - They are a fantastic company, I have never run across a company in this business that is so competent. They are great.
Review in Shoreline, WA
Areas For Improvement
Areas For Improvement - Nothing because they were fantastic.
Areas Of Satisfaction
Areas Of Satisfaction - Todd was spectacular. The quality of the work was also excellent.
Review in Woodinville, WA
Areas Of Satisfaction
Areas Of Satisfaction - Quality and site communication. Willingness to accomodate change and inovation while incorporating it into the existing schedule.
Review in Lake Forest Park, WA
Areas Of Satisfaction
Areas Of Satisfaction - They were knowledgable, reliable, trustworthy, hardworking, and an incredibly nice group of people. The customer service continues to be outstanding almost a year later.
Russ N.
Mike B.
GuildQuality
Customer feedback report
