The workers from Western Skies Restoration were very professional and kind. They even offered to do a little extra work that was not included. I would recommend them!
They do everything humanly possible to make you happy.
Joan was excellent, she made calling them a pleasant experience. Steve was also good.
Western Skies maintained excellent communication throughout the process. Any changes from original appointment times were reviewed well in advance. Working with the team really felt as if they cared about me and my project. I felt like I was their only customer.
Western Skies told me what they would do, when they would do it and came through with a quality job. Their people were courteous and friendly and took time to explain what they were doing and why. If we didn't know where they had completed the "patch" we would never seeit as they did such a great job!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Western Skies Restoration as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys