Although the initial customer service was great and the staff was friendly. Through out the process there was issues with quality, completion and keeping the site clean ans safe. Corners were cut on little things. We had to pay for things that we were under the impression should have been part of the scope of the project. When we asked on certain things, we were told it will be completed only to find out it was not in the scope. There is still some outstanding items to be completed and we have not recieved items that we should have.

Please refer to my recommendation related comments in the other sections below.

Work was done on time as scheduled. Owner and employees and contract workers were all very pleasant to deal with. They were responsive to any concerns I brought up.

From the estimate to the execution the experience was excellent.

Top quality workmanship.

Excellent quality and work ethic.

West completed a high quality installation

We had a fantastic first encounter with West Quality when we resided, added insulation, and replaced the windows on the north and west sides of our home in early 2022. Our second job in the fall of 2023 with them fell well below the standard they had set on the first job. The front door was installed incorrectly and had to be redone. The request was to complete the house using the same materials and finish however vinyl windows were ordered and used instead of aluminum clad. Basement casements were unfinished mdf instead of melamine covered like the first job and also had to be replaced. Luckily I was on site and watching to prevent other errors such as mounting the new windows to far in or out to match the thicker walls resulting from more insulation.

Overall the fit and finish was not nearly as good as the work done in 2022.

There were aspects of the project with West Quality that went quite well but overall I would struggle to recommend West Quality for a job unless they could guarantee that a high quality crew would be doing the work with a much higher level of oversight / project management. I had a good level of trust in the company ownership / management but not in those doing the onsite work.

I'm not sure if West Quality was operating over-capacity or has expanded the scope of service offerings too much but our project seemed a bit beyond their capability at the time this work was completed.

I actually have already referred them to several people!!

We were very happy with the consultation, costs, and quality of materials, work, and crew that came to complete our home exterior renovation.

They are reliable; their workmanship is excellent; and their dedication to perfection.

We tell everyone about our experience with West Quality.

The crew from West Quality completed our big job in a timely manner and was very easy to work with.

The team at West Quality were very professional and made sure any issues were resolved quickly and without fuss. They really care about making the customer happy and do great work.

A pleasure to deal with from start to finish.

Completely satisfied with the finished project. Their attention to all details was excellent. We had and have no complaints.

We appreciated that the crew worked solely on our project for the most part rather that jumping to and from other projects. The siding crew, in particular, was very skilled, professional and thoughtful. The project manager followed up and resolved any questions/concerns along the way in a timely manner. We are very pleased with the results.

We would highly recommend WestQuality. They were very professional and accurate in their quote and we appreciated their excellent communications and accessibility. The installation team was also very courteous and professional.

Excellent and meticulous work, very well done and appreciated.

Good products and very happy with finished product.

West Quality Construction came and did the exterior of our home recently. They were incredible to work with, knowledgeable, patient, gave us a realistic timeline and kept to it. Right away they were really clear on communication, the attention to detail and quality of workmanship was outstanding. We are incredibly happy with the work that was done on our home. Thank you very much West Quality Construction, we look forward to doing other projects with you in the future.

I am not recommending West Quality Construction. The material used were not matched. I purchased top quality, but I got the basic minimum. The roofers were not qualified, and I had them back a few times. They sent another crew to fix our roof.

I would recommend West Quality as the were very competitively priced. Always followed up with us and were easy to contact. The on site installers were excellent and gave us some tips for finishing and also helped with information.

They did excellent work. They showed up on time and communicated proactively.

Excellent service from start to finish!

Very professional organization to deal with start to finish, Kino and Francois were great and helped with the design choices and we are very pleased with the results. The quality of the Hardie plank siding is immediately evident and we now have a very custom look on our house.

They were professsional, friendly, helpful and completed the work on time. It was a great value for the money and I would recommend them to anyone.

Highly professional team. Outstanding quality and great attention to details. I will highly recommend West Quality Construction, Keep it going

François and his team were great to deal with. They were fair and reasonable, and very professional. They made our customer satisfaction a top priority and did quality work. I would highly recommend and won’t hesitate to use them again in the future.

Francois and his team were professional, diligent, and skilled. They worked closely with us in the design of our project and truly had our needs and our budget in mind. They wanted us happy with the quality of the workmanship on our home, and we certainly are! It was a pleasure working with WQC.

We had attic ventilation issue resulting in ice dam's forming on north side of our house. We did the R-50 attic insulation upgrade, added intake and and exhaust vents and new continous aluminum vented soffit to replace my wood soffit as recommended by Francois.

They are the best

We were extremely happy with the work conducted by West Quality Construction. The few issues that came up were handled professionally and the job was completed to our satisfaction. We would use WQC again for future projects.

They were great.

I am very pleased with the professionalism and quality of work performed by WQC on my new roof, especially with a difficult design problem of skylight ice dam issues requiring special attention. The respectful communication and superb cleanup and professionalism of the workers could not be exceeded. Would recommend and provide reference any time in the future.

I have been working on improvements for my home in preparation to sell. I approached West Quality Construction and asked for advice on what I could do to maximize the results for my home's exterior and stay within my budget. Francois came out and reviewed my property with me, asked me questions and offered suggestions and together we came up with a plan. They showed up on time, as planned, and provided me with new doors and trim that sharpened up my home's appearance, and they came in slightly under budget, which was a nice surprise, because in a reno not much does come in under budget! Valerie and Francoise (and Jean-Yves) were a treat to deal with, and we highly recommend a homeowner seek them out when looking to make improvements in their home's exterior.

From Sales personnel, to Office management and support to Install crews, West Quality Construction met and exceeded our expectations. WQC installers worked through some very tough weather to keep the project moving forward and on budget. At the end of the project the quality of the products used and skill of the installers resulted in a wonderful change to our home.

We were impressed with Dean's attention to safety while he was working on our roofing project. Everything was completed exactly as promised.

Right from the start, we found West Quality Construction to be professional, prompt and courteous.

Areas Of Satisfaction

Areas Of Satisfaction - Very prompt and courteous

Areas Of Satisfaction

Areas Of Satisfaction - Promptness and professionalism

West Quality provided a professional and courteous service for my project. I feel the value provided reflected the cost and would not hesitate to recommend this company, or use them again in the future.

They were prompt and reliable. I was happy with the work.

The job was completed under adverse weather conditions, but the workers did not give up. The result couldn't be better. I am so pleased.

West Quality Construction is well represented by Francois who was the initial contact for the project. He is experienced and knew what is entailed by a project like ours - renovating our house by increasing the insulation and by putting on new siding. The work from start to finish was done with care and much attention to detail. Eric, the project manager, and his crew were friendly and hard-working. We are very satisfied.

Francois was prompt and professional in coming to make the estimate for our job. All details were clearly spelled out and our choices discussed. The roofers were efficient and performed quality work. Any questions we had were promptly answered. We had the impression that the workmen were completely focused on doing the best job for us--there were no shortcuts taken. The quote by West Quality was not the cheapest estimate we received but the work done was of the highest quality--which was our number one goal.

Expertise

Expertise - From the start to finish all crew members were well versed on the product used and a process to achieve a great result.

I'm so glad I met West Quality at the home show in Calgary. It made our decision easy. After getting many quotes, they were the most professional and trusting company. In the end, we went with them because we trust them.

West Quality Construction did a great job on our roof. Very quick. All good. I'd recommend them to a friend.

Excellent job from start to finish