Although the initial customer service was great and the staff was friendly. Through out the process there was issues with quality, completion and keeping the site clean ans safe. Corners were cut on little things. We had to pay for things that we were under the impression should have been part of the scope of the project. When we asked on certain things, we were told it will be completed only to find out it was not in the scope. There is still some outstanding items to be completed and we have not recieved items that we should have.

Please refer to my recommendation related comments in the other sections below.

Work was done on time as scheduled. Owner and employees and contract workers were all very pleasant to deal with. They were responsive to any concerns I brought up.

From the estimate to the execution the experience was excellent.

Top quality workmanship.

Excellent quality and work ethic.

West completed a high quality installation

We had a fantastic first encounter with West Quality when we resided, added insulation, and replaced the windows on the north and west sides of our home in early 2022. Our second job in the fall of 2023 with them fell well below the standard they had set on the first job. The front door was installed incorrectly and had to be redone. The request was to complete the house using the same materials and finish however vinyl windows were ordered and used instead of aluminum clad. Basement casements were unfinished mdf instead of melamine covered like the first job and also had to be replaced. Luckily I was on site and watching to prevent other errors such as mounting the new windows to far in or out to match the thicker walls resulting from more insulation.

Overall the fit and finish was not nearly as good as the work done in 2022.

There were aspects of the project with West Quality that went quite well but overall I would struggle to recommend West Quality for a job unless they could guarantee that a high quality crew would be doing the work with a much higher level of oversight / project management. I had a good level of trust in the company ownership / management but not in those doing the onsite work.

I'm not sure if West Quality was operating over-capacity or has expanded the scope of service offerings too much but our project seemed a bit beyond their capability at the time this work was completed.

I actually have already referred them to several people!!

We were very happy with the consultation, costs, and quality of materials, work, and crew that came to complete our home exterior renovation.

They are reliable; their workmanship is excellent; and their dedication to perfection.

We tell everyone about our experience with West Quality.

The crew from West Quality completed our big job in a timely manner and was very easy to work with.

The team at West Quality were very professional and made sure any issues were resolved quickly and without fuss. They really care about making the customer happy and do great work.

A pleasure to deal with from start to finish.

Completely satisfied with the finished project. Their attention to all details was excellent. We had and have no complaints.

We appreciated that the crew worked solely on our project for the most part rather that jumping to and from other projects. The siding crew, in particular, was very skilled, professional and thoughtful. The project manager followed up and resolved any questions/concerns along the way in a timely manner. We are very pleased with the results.

We would highly recommend WestQuality. They were very professional and accurate in their quote and we appreciated their excellent communications and accessibility. The installation team was also very courteous and professional.

Excellent and meticulous work, very well done and appreciated.

Good products and very happy with finished product.

West Quality Construction came and did the exterior of our home recently. They were incredible to work with, knowledgeable, patient, gave us a realistic timeline and kept to it. Right away they were really clear on communication, the attention to detail and quality of workmanship was outstanding. We are incredibly happy with the work that was done on our home. Thank you very much West Quality Construction, we look forward to doing other projects with you in the future.

I am not recommending West Quality Construction. The material used were not matched. I purchased top quality, but I got the basic minimum. The roofers were not qualified, and I had them back a few times. They sent another crew to fix our roof.

I would recommend West Quality as the were very competitively priced. Always followed up with us and were easy to contact. The on site installers were excellent and gave us some tips for finishing and also helped with information.

They did excellent work. They showed up on time and communicated proactively.