Contact - Easier building process and price control
Differentiating Factors - promised price control
Additional Comments - Overall was a very good experience. Very nice home! Nice people!!!
Contact - Heard about them from our new neighbors who also used them.
Differentiating Factors - Were very helpful and willing to work with us on modifications we wanted to the standard plan. Everything about our house is high quality. The staff was very helpful and easy to talk to. Did an excellent job keeping us updated on the status of the build.
Additional Comments - We highly recommend them to anyone considering building a new home.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Wausau Homes Indianola as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys