I would recommend the home, but I would not recommend Cold Spring. We had great difficulty with the builder. The home is fine, but not the builder.
I was a bit nervous at first. After locking in my design and price it all went very smoothly.
Final Design - I absolutely LOVE the end result. I did make several / ok maybe lots of changes from the original plans but all that went well.
Contact - I’m a widow and I just didn’t want to deal with daily issues that could possible show up. Having made all my decisions early on and then locking in the price, I felt it was the best route for me and least stressful .
Contact - A referral from a couple of people who build Wausau Homes.
Differentiating Factors - The main thing is the timeliness and staying on budget were really two key factors for me.
Additional Comments - Everybody was very responsive. The few problems we had they did resolve. We made changes and they worked with us and gave us pricing and it was a wonderful process!
Kory and Jody were great to work with and even during a pandemic, our house was finished within budget and we LOVE it!! I do wish that during the planning they had technology to “show” us what we were picking would look like, from floor plan to flooring/counter tops/cabinetry to paint colors. It would have been nice to have a visual.
Great people and awesome all around experience!
Quote Match - 98 dollars less than the quote! Spot on!
Final Design - Wouldn't change a thing and met our exact design needs!
Satisfaction - Great quality over all.
Contact - Seeing other beautiful homes Kory and his crew have built! Kory is a great guy to be around and would recommend anyone to reach out to him if interested in building!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Wausau Homes Cold Spring as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys