Couldn't have asked for a more professional group of people to help me through the difficult process of getting my roof repaired after a hailstorm destroyed the existing one. They worked with my insurance company for an equitable settlement and made sure all damage was corrected.
USA Roof Masters was a great decision by us to replace our roof. They assisted us through the whole process and met their commitments on start date and overall time to complete. I would highly recommend USA Roof Masters for others needing a new roof.
Wonderful! Fantastic! Very good! Super!
The company did a great job and went a few extra miles to offer the highest work quality and ethical professional delivery of the project. Deeply grateful and satisfied customer. Will be recommending them to all my neighbors and friends.
Ryan Dickerson was a pleasure to work with. USA Roof Masters helped us contend successfully with our homeowner's insurance carrier to get the entire roof replaced after much wind/storm damage. The job was done quickly and efficiently with a high degree of cleanliness. The workers found 6 sheets of plywood needing to be replaced which was also submitted to our carrier. Our roof now looks beautiful and I am confident in the integrity of our new roof.
USA Roof Masters was very professional and did great work.
They were very professional. The quality of work was outstanding!
I'm still waiting for the final check and that's on them. They agreed to the price in the beginning. Then they wanted more out of the insurance company. For just about three months now, I've been stuck waiting on them.
USA Roof Masters did a great job. The roofing crew did a wonderful job, and cleaned up well. The one-site foreman was very helpful. He explained everything in detail, and was on site the entire time. I am very satisfied, and would definitely recommend them!
I recommended USA Roof Masters already to a friend and they've already replaced their roof.
Never had a definite date and this made me very anxious..
I have already recommended USA roofmasters to several friends.
I had a great experience with USA Roof Masters and would highly recommend them.
I am extremely happy with USA Roof Masters. They were helpful in getting me the documentation I needed to my insurance company. They showed up on time. Likewise, they did beautiful work, and I am extremely pleased with it and their communication.
Go else where, they take no responsibility for damage done to my home.
We had an exceptionally positive experience with USA Roof Masters. They were incredibly professional and responsive. Their work was extremely high quality. We also were very pleased that they used Owens Corning products.
We are very happy and satisfied with their work.
USA Roof Masters was awesome!I highly recommend this company.Their entire team from sales to installation was great to work with.
Everything was 100%. They were on time, and worked around my schedule. We scheduled it on a week that I had off.
My interactions with USA Roof Masters were professional. They were well organized and impressed me as a business with dedication to customers.
They did the job, and they know what they're doing.
Overall, USA Roof Masters did a good job.
I have to say, working with USA Roof Masters has been a pure delight. We were very happy with all aspects of the install. From first contact all the way through to the cleanup. Mike Ellershaw had been extremely helpful over the course of time with everything from what to expect before and after the install. I also want to give a shout out to Jeremiah and his crew as well. All the guys were very respectful, kind, eager to work and kept me informed each and every step of the way.
It truly was a pleasure having my roof installed by USA Roof Masters. It's hard to find a really good company with great work ethics and not to mention awesome people. You hear so many bad things about roofing companies which in turn makes it so much harder for the good guys to earn the trust they deserve.
Kudos to all of you!!
Thank you again and much appreciated!
I have referred them to MANY people
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of USA Roof Masters as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys