About this company
Universal Windows Direct of Lexington
Types of work
GuildQuality surveys
Badges
Reviews 16
Of 22 respondents, 16 left a reviewRecent reviews
Nicholas C.
Very respectful workers and friendly
Response
Tammy D.
The installers did a great job. They gave a lot of attention to detail, and the finishing touches of the installation. The windows look beautiful.
Response
Steven T.
They were extremely good and efficient.
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John M.
Great Product!
Additional comments
Installers Professionalism
Installers Professionalism - Great workers! Very Professional!
Additional Comments
Additional Comments - Great company product and installs. Looking forward to the next batch of windows to be replaced next year!
Additional Comments
Additional Comments - I will never buy another window from any other company, I will tell everyone to choose Universal!
Gordon I.
Some of the crew members are not properly trained, as one of them took a very large screwdriver and used it as a wood chisel to remove some of the existing window frame. Wrong tool for the job, as it was taking out huge chucks of the window frame because it is a DULL screwdriver and NOT a wood chisel. It was so bad that the damaged framing had a hole in it to where I could fit three fingers through the damaged 2" X 4". I even told the job manager back at the company and all he could say was and I quote, "Well once the windows were installed, you couldn't see it correct?" I just about fell over!!!! I was like REALLY!!!! So as long as it looks OK at the end, who cares about structural integrity....WOW!!!! Very disappointed with management! BOTTOM LINE: Not their house....They don't care!!!!
Gregory W.
Review in Lexington, KY
Katrina K.
Gregory W.
Review in Lexington, KY
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Ken T.
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Joe T.
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Bill S.
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Jose C.
Michelle T.
Tammy H.
GuildQuality
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