They cancelled my policy
I was not happy with their services.
Very excellent. I couldn't have asked for a better crew to come out and take care of my needs.
They really need to improve their services. They need to stay on top of their customers, regardless of what is happening internally in the company. I was explained that the project manager that I was working with got sick, which I understand, however no one from the office called to apologize the situation. I have to dig for information to find out what happened.
They came in, did a great job, and got out so that we could start the restoration process. They were very accommodating to my needs.
We were told at the beginning that the project would take4 to 5 days. It was 5 weeks before it was finished. Inside the closet the wall over the door wasn't painted (still tan). The cold air return is still the original color (tan) although the room is now green. The garage was left full of dust from the sanding of the drywall.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of United Services & Restoration, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys