It has been less than two years since they painted my house and everything has peeled off. It would have been better off if I had never used them in the first place.
They were professional and though, and kept me up to date on progress and any problems.
Work involved full priming and painting of house, repair of various wooden parts of house in disrepair, and replacement of old and bent gutters.A problem noticed several months later with the installed gutters was quickly inspected, repaired at no cost (complete re-installation, which impressed me). I would recommend this team for any home improvement project. They stand by their work and reputation.
We've worked with United Home Experts (UHE) over the past several years at a previous house (roof and siding replacement) and our current house, replaced all 1st floor windows and entry doors and we're proceeding to do the 2nd floor windows. We've consistently had a positive experience with UHE. Their attention to detail and quality of work is excellent. They're prompt in their communication, listened and addressed the details I wanted in every project, and addressed any issues that came up during or after install. I'd highly recommend UHE to anyone looking to replace or update their siding, roof, windows or doors.
They did an excellent job. The crew was professional and courteous .
They have been inconsistent in their performance. They are lacking in their project management.
Great quality servIce.-----------------------------------------------------------------------------------------
United Home Experts did a good job, but it did take a long time for the project to get started from the time we placed the order. They also had to come back and correct a few things, it is ok but our window sill is smaller then it was before.
I'm honestly confused why this company asked us to review them. The new siding on our home is gorgeous. It is made with excellent materials and should last for many years to come. The work was inconsistent. The project took about twice as long as estimated; though perhaps that is considered normal in this industry. In the course of work, several serious problems ensued. The company caused a roof leak. They punched a large hole in an interior wall. They failed to vent one of the dryers properly. They installed window trim wrong. They left the main drainpipe for our roof leaking. It's over a year later and they still have not addressed a leak in the siding they installed, which they have promised to address, and which continues to damage the plaster in the interior stairwell. The project managers have a lot of discretion over what gets done and when. Make sure everything is really complete before you send the final payment. They are very professional in communications, but they do not follow through on promised warranty work. This is the first time I have left any type of review for the company in public. The survey company has contacted me at least six times to leave a review. Here you go.
I cannot begin to tell everyone how wonderfully amazing my home looks and what an amazing group of men who can to my home to do the siding. They went above and beyond my expectations I all ways. If you are looking for a company to do your siding on your home this is it.
Very satisfied customer. Crew was very efficient, communicated well, and did a great job.
We could not be happier with the results and the process.
They are just an outstanding company to work with. It's like a family business. They were remarkable. I am extremely happy with the work they did!
UHE replaced all the windows and sliding doors in our house earlier this year and they did a great job! Make sure to ask for Clayton and Nikolas - they are thorough, fast, hard-working and just great to work with!
Great people to work with. Very pleased.
They were very responsive and very quick and did exactly what we agreed to.
United Home Experts did a nice job with siding removal and installation of new Wearever siding. There were a few things I had to bring to their attention and they quickly made corrections. They lost a part to one of my storm doors between siding removal and install and replaced the door with a whole new door no questions asked. That showed they stood behind their work.
United Home Experts is second to none in communication, planning, and customer service. They only produce the best results with attention to my safety and top notch services.
On Schedule. Quality workmanship. Honest and friendly crew.
I was under the impression my sunporch soffit would be taken care of, which is what they told me in the beginning. They did not in the end. I reported my concern about a raised shingle when they were done and they still have not contacted me back.
I couldn't be happier with beautiful new roof. The entire process was done skillfully and professionally. I wholeheartedly recommend United Home Experts.
They did a good job and were very professional people.
Their installation time was good. They got in and got it done exactly when they said they would. also.
I would like to recognize Hugh for his exceptional service. The first guy I contacted was exceptional also.
I may have had poor luck, but my installation crew tread so heavily on shingles during the warm installation day, abrading the particles protecting shingles, that half the new roof needed to be replaced. They were sloppy about removing plastic from between shingles, tacking down flashing, and clean up was poor. I was also disappointed that the foreman never inspected work, rather leaving to me to detect problems and request repairs, to the original work and the repairs.
We were very satisfied with the work that they did and surprised at how fast they did work. We were also very pleased with how clean they were.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of United Home Experts as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys