The installation went fine however, I have already had to call the service department twice about issues for the windows. Each time their service department shows up to address the issue, a piece of the window is broken and needs replaced. For the amount of money, I spent for the windows I would assume they are durable. The sales team will tell you that you can get an energy credit for the windows on your taxes. That is false since the energy credit was stopped in 2016. I also gave reviews on three separate sites for gift cards. I still have yet to receive those. All in all, the windows are not worth the money. I've not seen a bit of saving on my energy bill. All I got out of this was expensive windows and a bunch of calls to the service department.
After being in our home 22yrs living with cheap vinyl windows that were leaky and the seals busted we decided to have them replaced. After seeing the Unique triple paned windows and seeing the lifetime transferable warrantee we decided to pull the trigger. We really didn't think it would make a whole lot of difference just some; however when the temps dipped below freezing and the furnace was not running nonstop as it had in the past we new for sure we'd made the right choice. Great folks to deal with and installers were top notch!! Do yourself a favor and just go right to the best skip the rest.
I have been using Unique for different projects for several years. I have been satisfied each job that they have come to complete. I am more than satisfied with their work. I have recommended them to friends and family.
I was very pleased with the overall job they did. They workman were wonderful and they did a great job. I am very happy with my windows. They have made my home so much warmer this Winter.
They are very professional. They do high-quality work but it's expensive.
With the bitter cold temperatures lately, we are so glad we had our new windows installed. We are totally amazed at how much warmer our home is without using a heater or wrapping our windows, like we have always done in the past.
Everyone and everything is exceptional. The installers were great The quality of of work very satisfied. I love my new shower
I would definitely recommend them. Good quality work and good windows.
We have used them for a few jobs over the years and we are very happy.
When you do stuff check and make sure everything is correctly done.
We would like to share with you how very personal your team was ln remolding our bathroom it sure looks great.
Great people that were willing to work with me when others were too busy to replace my broken windows. They were fast and courteous in their work. Very professional.
We were very satisfied with the professionalism and courtesy of everyone working in our home.
We get lots of calls from them. I have rated them three times now. They tried to sell us more services. We are feeling a little bit overwhelmed and that would be the only reason why.
I love the lifetime warranty.
Dean was knowledgable, punctual, and personable and I really appreciated the service.
I was very happy with everything that they did.
I thought all the gentlemen from the inspector, to the workers, to the estimator, were very knowledgeable, polite, and professional. They went step by step and worked out in the rain and the cold for two days.
The work and products at Unique Home Solutions were way overpriced.
There was a small issue when they first did the windows. They addressed the problem quickly. A supervisor came out to speak with us about the issue. The issue has been fixed and we are 100% satisfied now.
They were extremely good to work with and timely. Their products are of good quality.
I thought that they were the most reasonably priced and they got the work done on time and actually, ahead of schedule.
We are very happy with the job and it was done before the expected date.
Everyone was very professional.
I've been very pleased with Unique for several years now, and everything they have done has been top notch!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Unique Home Solutions as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys