They did a quality job for a fair price, and I would definitely recommend them. If anybody is interested, I'd be glad to show them how my job came out if they want to make an appointment to come by and see it.
We were well pleased with our experience. We didn't have to wait; they came out the next day. The work was completed in two days. We couldn't ask for better service.
Areas Of Satisfaction - We were pleased. We won't have to get up on a ladder and get the leaves out this fall. We're looking forward to that.
Areas Of Satisfaction - Everything was excellent. I'm very, very pleased.
Recognized Excellence - Everyone was exceptional.
Areas Of Satisfaction - I was very satisfied in all areas.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Ultimate Gutter Guard by Southern as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys