Our new home meets our expectations. We feel like the process was very enjoyable and organized. Twin Construction met our deadlines and we are very pleased with the high quality products used to build our home.
Twin Construction are an excellent company that do very fine work.
Twin did an excellent job as always. I have recommended them many times. We had a few issues with materials coming in, but Twin worked tirelessly to resolve the issue and did all they could to stay on schedule anyway. Everyone is so nice and helpful, doing what I want and need.
Twin is a fabulous company to work with. Everyone associated with this organization is extremely professional, prompt and thorough. Twin Construction will be my go-to for any future projects.
Twin Construction truly handles the job with professionalism and knowledge of the process. We have been so pleased with each project they have handled for us over the years.
This is the second project Twin have done for us. I enjoy the total confidence I have while the work is being done that it will be completed to a high standard.
Areas Of Satisfaction - My project manager, Nikolaus Mimikakis. He went over and above in all aspects of my project.
We've used Twin Construction for multiple projects and they've been great to work with. Very professional and exceptional customer service.
Appreciated Twin in every phase of the construction. Our project manager always kept us up to speed and moved everything along smoothly. We highly recommend Twin.
Great construction company with professional staff and pre-construction procedures that no other custom home builder offers. They make dreams come true in an enjoyable experience and professional way!
Areas Of Satisfaction - We are very pleased with the overall product of our house. TWIN obviously cares about the quality of their work and works diligently to be sure homeowners are satisfied. The TWIN team is always friendly - they made the process of building a home more fun than expected.
Areas Of Satisfaction - The construction team was great to work with. Very flexible with my any requests we made.
Additional Comments - Couldn't ask for a more professional group in every way. Also appreciate their altruistic efforts to help those in need in our community.
Areas Of Satisfaction - We love the work and the porch looks like it has always been part of our house.
Employees & Subcontractors - Barry was very professional and courteous. We had a good relationship throughout the project.
Additional Comments - We are extremely pleased with the product Twin Construction produced in our home, and would happily recommend Twin Construction to those considering renovations and construction.
Areas Of Satisfaction - Excellent communication, quality workmanship, willingness to work with us with mid-project changes, friendly people (manager, subs, staff), very trustworthy and we were always treated 'right' - the same way we would treat people in a similar situation!!!!! We have been so satisfied that we never seek competitive bids!
Twin Construction's skill level is very high and their people are professional from top to bottom. I would recommend them to any seeking help on a building project.
Twin exceeded our expectations from the beginning of the project to the end. They were able to prepare the proposal in such a way it was easy to determine the cost of adding to or removing parts of the scope. This proved important in our decision to use Twin. The project team assigned to the project was a great fit for our personalities. There is nothing Twin does without throughly thinking through the customer satisfaction side of things. They were professional as well as easy to talk with. There were a number of times, we (homeowners) looked at each other and just marveled at the way the project was coming together. We could not be happier with the results of our project.
Couldn't ask for a more professional and friendly group to work with.
We couldn't have picked a better partner to build our home. They did our project in a very timely manner and we are very pleased with the results. If we were to build again they would be the only company we would call.
I don't know what I would have done if William hadn't saved me from my "contractor nightmare". Being first time builders, we made a few mistakes hiring another local neighborhood contractor who took advantage of us. William helped us transition and work through legal issues and framing problems with our old contractor, and he treated us like family with his professional but caring demeanor. Twin honestly cares about their clients and families. Trey, our project manager, became family in our household. He was at our home every day overseeing the job, keeping me updated and keeping my nerves at ease since living in your home when adding an addition is not an pleasant undertaking! Our dogs also love them all. One of the Twin guys is our dog sitter now when we go out of town! If you want a peace of mind during a remodeling or new build, go with Twin. They are impeccable about details and precision. Don't go with a guy down the street to save a buck, go with Twin. They are worth every penny.
We had a very good experience with them. I cannot recommend them enough.
Twin did a great job building our home. They listened to our requests and the ideas that we had and made sure that we ended up with the house we wanted. They always followed through on their promises, which made the process virtually worry-free for our family.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Twin Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys