They gave a quick estimate and were very professional. The roof was completed on a timely basis, despite the delivery time. It was hassle-free, and most importantly no surprises.
Excellent service and attention to details
It was an all around great experience. Turnkey was quick to send their representative out , give me a quote that I could live with. They worked quickly as I was scheduled sooner than expected and they had the contractors out to do a fantastic job on the gutters. I will be calling them again.
Turnkey Restoration was very professional and very responsive.
I really enjoyed my experience with Turnkey. Great communication, customer service, and willingness to explain. They really worked with me on things I thought were not up to par and found things that I didn’t even see. Very little debris left in the yard/landscaping after too which was nice. There was some confusion in the final billing that would have been easier to review with an itemized bill that has me waiting for a check to cover what I had to pay out of pocket. Other than that, I thought it was an almost flawless process. By far the best claim experience that I have had on all of my insurance jobs in the past. Highly recommend.
They were very easy to work with.
Turnkey Restoration represented my interest as well as the insurance companies
Co-owner Spencer and general manager Jake did an excellent job with our insurance claim for roof and gutters. They handled all the paperwork and any needed adjustments, and their sub-contractors did quality work.Complications on our end regarding whether to rebuild or tear down an old chimney slowed us down initially, but they assisted with tradesmen who gave good guidance. We determined that a future high-efficiency gas furnace vent line could be run horizontally through the wall, eliminating the need for a chimney. They therefore removed and capped the chimney, patched the roof, and brought in an HVAC expert to disconnect the old (oil) furnace from the chimney and the oil tank.Because Covid increased the demand for home improvements, they had a very full schedule last fall, but they still fit everything in and completed the work before the snows set in ahead of Christmas. The impending weather and tight margin caused some stress for us all, but they handled it in a professional manner. We would certainly give Jake a call for any future exterior work.
Turnkey Restoration stuck up for me when my insurance company denied items that needed to be fixed. I really appreciated their help.
I Am happy with the work that was done but also with administrative end of it work you did you job so what more can one ask
The gentleman that I dealt with has taken care of me all the way. Turnkey Restoration also did my dad's house. I recommended 4 or 5 others to Turnkey Restoration.
They did great work and had great customer service.
Excellent customer service and a professional crew that did great work! Ari went above and beyond to make this project run smoothly for us. Highly recommend!
Schedule - Turnkey was on time and roofed the house in one day. With working from home it only disrupted our home for one day unlike others in the neighborhood who had roofs replaced. They had crews working on their roofs for 3 days.
Recognized Excellence - Jake Iskierka has been great with availability to respond and answering questions. He is thorough in his answers and offers suggestions to improve the roof while explaining the cost associated.
Professional company performing on-time work, and excellent communication!
Quality Of Materials - The shingles already proved themselves as they withstood a hail storm that damaged cars that were outside.
Areas Of Satisfaction - Good communication - very responsive!
Recognized Excellence - Ryan Swanson did a great job communicating during the project! Also, the roofing team lead by Raffa was very good!
Additional Comments - I would definitely recommend Turnkey Restoration to others!!
We are really satisfied. It was a great job.
Working with Turnkey Restoration was the most positive construction experience I've had. Their customer service, from start to finish, was exceptional. They dealt with the insurance company, answered and addressed every concern, were prompt and took care to protect property not related to the construction. They are knowledgeable, very courteous and professional. I wouldn't hesitate to - and will - highly recommend them!
A+ experience from start to finish. The contractors used did a great job for the whole project and we are very satisfied with the results. Having a helping hand along the way made all the difference.
Everything was done satisfactorily and I am happy with how it all turned out.
Turnkey’s customer service was exceptional. They worked with my insurance company to make sure I was covered for all needed repairs. If I expressed concerns about anything they addressed them as quickly as possible. They are knowledgeable, courteous and professional. Would highly recommend!
Excellent customer service and communication
Very satisfied with Turnkey and crews.Thank you Spencer, Craif and Mike!
I am very happy with the service and the workmanship. Very satisfied with the quality from start to finish.
Turnkey and it's sales person made our storm damage project seamless and he didn't hesitate when I made certain requests of what I wanted and didn't want done to our new gutters, gutter guards and down spouts.
Very timely, professional, and high quality. Over the years I’ve had a couple small issues that were addressed and fixed immediately. Very impressed when the latest project (new gutters) came in under budget, and Spencer adjusted the bill down. I never would have known the difference. Integrity at its finest. Would never think of using someone else.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Turnkey Restoration as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys