Areas Of Satisfaction - I was most satisfied with the entire experience.
Areas Of Satisfaction - I was highly satisfied with everything.
They did good work and the product was good.
Areas Of Satisfaction - They were on time, very clean, and courteous.
Recognized Excellence - The whole group provided exceptional service.
Areas Of Satisfaction - I am most satisfied with how quiet the house is now and the energy efficiency of the windows.
Additional Comments - Everything was fine! They did an excellent job.
Areas Of Satisfaction - I was most satisfied with the installation.
Additional Comments - Great service, great company and we are going back to them for more services.
Recognized Excellence - The entire staff was excellent.
For the quality of the windows, it added large value to my home. I am pleased with the professionalism and the workmanship.
Value - Excellent quality product.
Recognized Excellence - They are very good, excellent.
Areas Of Satisfaction - I was satisfied with the quality of product and workmanship in installing.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Tucson Window and Door as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys