When they first called, I was impressed with how professional, nice, and courteous they were.
Sales associate was polite and ver knowledge. He was not pushy just provided us with all the information for yet to make a decision about the product. Installation was quick and painless! Installer was clean and professional.
You will not find more professional people than those at TriState. Special kudos to Jeff. He is an absolute gentleman and professional in every sense of the word. If it was possible, I'd hire him away from TriState in a heartbeat and make him manager at my OWN local business! He's THAT good! Many thanks for TriState for the absolute best water I have ever enjoyed, anywhere in the world! (and thanks to the AF, I've been all over this globe, and you will never find better tasting and deliciously pure water than you will once TriState goes to work. I highly recommend this company, and especially recommend Jeff! Thank you TriState !
Everyone I dealt with was professional and courteous. When there was a scheduling mixup the company immediately accepted responsibility and went above and beyond to atone for their mistake. We are very pleased with our new water filters. Our results have been exactly what the sales person told us to expect.
Very knowledgeable crew, did their job and stayed to make sure we understood everything about their product. Couldn't ask for a better installation crew. Thank you !!
Our water has always been extremely hard. This new system has been a dream and we are well pleased!
So happy we went with the Tri-State Water system. We probably asked too many questions, but were confident in making a decision on the first visit. Our installer, Joshua, did a wonderful job. It was actually cleaner when he left.
I only wish we would have gone to this system sooner!
Highly satisfied both with presentation and installation.
delivered the product the next day. installation went great .
Great Product and the service is great..!!!!!
I found our contact with Tri-State Water, Power & Air to be very professional with everyone I have had contact with from Peyton, our salesman, to our installer to the office personnel. I am very impressed and will recommend them to anyone in need of their services.
If I had a choice for a service company, I would find another
Great service every time!
I have done business with Tri-State Water , Power, & Air for over 10 years. Everyone I have dealt with from sales, service, & support staff have been professional, knowledgeable, & very effective in their communication skills. Service calls have already been handled in a professional friendly manner & my home is always left clean. I have & will continue to recommend Tri-State Water, Power & Air to family & friends.
Buying my whole home generator from Tri State was one of the best decisions I have ever made. Reliable service, first rate maintenance program with a friendly staff to answer any questions you may have. I don't worry about power outage any more. I kind of brag when we have one and my home is all snug and comfortable.
Very good experience. Excellent service, very knowledgeable, very friendly.
I have been a customer of Tri-State Water, Power & Air for over 10 years. They have always performed an excellent quality of work to my whole house generator. Their response time to any work outside of normal maintenance has been exceptional. All sales, technicians, & support staff I have dealt with are very friendly & knowledgeable. I would highly recommend Tri=State Water, Power & Air
I had several calls to replace my filters… I agreed to pay the $200 on the condition that the technician would turn the filter system 90° so I could read it. When the technician arrived he said that the person that called me had no knowledge of how this works and they would have to charge me a larger feed to turn the unit 90°. And the whole time the technician was here he was acting like he was in a hurry and I was taking a piss time.
did a good job
We have part of our yard caving in.someone could trip & get their leg hurt. The person said it would be dealt with. When?
The Technician was efficient and polite. I am always happy to see the same Technician. He is thorough and answers my questions. He cleans up and ensures I am happy with his service. Hope his Supervisor realizes he is an excellent worker.
Great sales people and customer service.
Every tech that has been here has been very professional, both in knowledge and appearance.
love our new whole house water system.....
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Tri-State Water, Power & Air as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys