They were very clean and fast.
Just What the Doctor Ordered !
One of the best moves I've made on my house.
They did wonderful work, I love Tri State LeafGuard.
I do not have a problem recommending the system to anyone who asks.
Installation was OK BUT Customer service when there are issues is HORRENDOUS.
It's a great company and I appreciate them noticing the issues with the old gutters before things went wrong.
The sales staff did a great job of convincing me the gutters are worth the money. While the quality is very good, they are NOT worth three times the price of any other gutter. They are made with the same type machine just with two extra bends. I really feel like I was ripped off and blame myself, I should have done more research. I would not recommend them unless they could negotiate a much lower price.
works 90% of the time, but underside collects rain and you get a shower. Also, just found one cleanout "pops" out of downspout
The salesman was knowledgeable and efficient. The workmen were fabulous.
I have had a couple people at Tri State LeafGuard with whom I have had a great experience. Sadly, I paid a lot of money for the gutters on my brand new house and they were installed wrong (and yes, I confirmed that the contract had the layout shown with the proper requirements). Now there are holes in my house (and siding etc) where there should not be. I am told they will come and correct it, but am not able to get it done (while I am there) until June due to my schedule limitations and the weather where my home is. There was a change in project manager personnel around the time of my install so when I called soon after the installation occurred when the error was discovered there was a delay in getting someone who would respond to me. My sales person (Justin Mayland) was outstanding in helping me and for being an ear when I was expressing my frustration with the damage that was done.
They are very thorough, use good products and are very good.
I was pleasantly surprised that they installers were as organized and as careful with my yard as they were. Tri-State LeafGuard was above and beyond what I expected.
The crew was energetic, adaptive, speedy and careul. There was some misunderstanding over the water troughs and the work for the shed, probably due incomplete communication. I informed the crew I would arrange the furniture on the deck, yet the deck was not free of debris, so I swept it. Otherwise, they worked well together and did their work.
Their pricing is outrageous.
Everything as advertised. Product, Installation & overall experience first class. Only choice to make for this kind of product.
Me and my wife absolutely love them . They did exactly what they were supposed to do and we absolutely love them. All the guys that worked on it were all friendly and if you asked them questions they would answer them. We absolutely loved them.
The installation crew was very helpful and very courteous!
I'm very happy with the gutters and the quality of materials. So far so good. I would do it again in a heartbeat.
The service was exceptional.
As far as the crew and the quality, I would raise the numbers even more. The guys that did my work were unbelievable and I would recommend them to anyone to do work. They were very knowledgeable.
I am satisfied with the job.
If I knew how much my salesman was lying I would never have agreed to the contract. The gutters were installed in such a manner that they looked like they were hanging off the house by at least 6 inches. They came out and fixed the slope of the gutters but then they leaked, then they came up and jammed a couple of pieces of metal up under my roof to stop the leaks. Then they came back with a Supervisor and used caulk to fix the leaks. Thought they didn't need to use caulk??? Then they came back again to fix more leaks and they must have jumped my fence to access the back yard because the fence was broken and the mulch in the front of the yard where they fixed another spot was all over my sidewalk. Absolute disgrace.
Tri-State LeafGuard has great service anytime. I appreciate it!
I'm very satisfied with the job.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Tri State LeafGuard as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys