Professional and has the expertise to do the job according to code.
This company was great to work with. The staff was very professional and I felt like I had an ear from them whenever I needed to get clarification or wanted to discuss the ongoing project. I am happy with the finished project I can’t wait for the pollen in Va to cease so I can go out and decorate.
This was a very upsetting and aggravating experience from early August until early winter.
Total Remodeling Systems are very professional, reliable but I think that they should work a little bit on the price.
The experience we had was so bad that it would take too much energy to even write out all the issues we had.
I love my new sun room done by Total Remodeling Systems.
I now have a beautiful sunroom, which a future owner may use for many different purposes and we will enjoy for many years.
I like the screen room now that it is complete; however the process to obtain the completed room was arduous.
Let's just say I won't be contacting them for any other work I want done to my home.
Steven, the worksite manager, was professional and seem to do everything in his power to have our deck built in the time frame given. Other associates that we worked with were not as kind nor professional and they were not honest in their use of subcontractors.
We love the room but the overall process was disappointing
They were much improved this second time around.
They were very professional. They got all the permits for the extension that they did. They worked very well with the building inspectors, and they got everything that was required done.
I would suggest them with considerations. I would tell them to make sure they finish the job, and not to leave the house until the crew is done to make sure the job is finished.
Very professional. We are very happy with the workmanship and the quality of the room! We love our room!
I am most satisfied with the deck they built me. My experience with them was great because they were nice, they listened, and they handled any problems.
Areas Of Satisfaction - The quality of the workers work was great.
Totally professional and courteous. Could not have been more pleased.
We am very satisfied with our sunroom. We enjoy it everyday.
Areas Of Satisfaction - The project manager was easy to reach and amenable to changes.
Areas Of Satisfaction - i am most satisfied with the the professionalism and amazing follow up.
Areas Of Satisfaction - I was most satisfied in that they removed all the construction debris and cleaned up after themselves.
Clean & Safe - Considering they worked this winter, they deserve a 5. Due to the weather, this project should have been postponed, but they did it anyway and did a fantastic job!
Areas Of Satisfaction - I was most satisfied with their professionalism.
Areas Of Satisfaction - The overall communication was really good. I felt that they let us know what was going on and if there were going to be any hiccups along the way.
Areas For Improvement - None. They were very good.
Areas Of Satisfaction - Their professionalism. The people who worked and quoted the job were good and they kept me informed. They're very cost competitive as well.
Additional Comments - We were very pleased and we will definitely use them again.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Total Remodeling Systems as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys