The team from Three Rivers worked diligently and professionally, replacing our deck in less time than we anticipated, even though they encountered an unexpected problem that required replacing a support beam and an expected issue with flashing. The members of the team seemed to have both different and overlapping skills and they worked together efficiently and with good humor. They accommodated to our desire to have the deck installed, to then bring in a different company with painters for surrounding walls, and to then have Three Rivers return to install the rail system. We are happy with the process and the outcome.
Three Rivers delivered a high quality, very attractive deck for us. The project was completed on schedule with no negative surprises as to costs or materials. They were professional and solved issues and problems during construction to our satisfaction. The job site was left clean and unused material was removed from site immediately. We were very satisfied with Three Rivers and would recommend to anyone seeking a deck contractor.
We got 5 proposals from different companies. The representative that came out with Three Rivers decking was very knowledgeable and professional. The crew was awesome and showed up on time and left on time. We chose them because of the response time and they weren't highest priced bid but were equal to 3 of the others. We needed the deck finished by a certain date and they delivered what they said. We had to change apart of the deck and they helped us to enhance the beauty of the deck. Our deck is over 600 sq feet. They finished in 4 days. Even worked in the pouring rain. Thanks Three Rivers you have a great team from the Owner, Representatives in Sales, Office personnel and crew manager and Crew. I would recommend them to family and friends.. Everyone that sees it loves it.
The quality of workmanship is top notch. Work crew shows up on time every day, works a full day, finished job on time as scheduled. Great crew and quality final product. Definitely would use again.
Three Rivers Custom Decks did an amazing job on our patio and patio cover structure. Their crews were professional, respectful and did great quality work. We are very happy with the end result. Will definitely recommend them to our friend and family.
Three Rivers Custom Decks is top-notch. Outstanding work and worth every penny. We are thrilled with our new deck!
I am very happy with the quality of work done by Three Rivers (deck and patio). Every thing went smoothly.
The crew at Three Rivers was amazing. From design of our new deck to the tightening of a couple extra screws the staff was super helpful and professional. The crew was efficient and even great with my kids bugging them constantly.
Very satisfied with the workmanship on our deck and the quality of the deck and installation.
Three Rivers Custom Decks restored a complex three level deck on a hillside. We are very pleased with the completed project both in terms of workmanship and aesthetics. We highly recommend Three Rivers.
My wife and I are thrilled with our Three Rivers deck. Right from the start Jim worked with us to make sure that the deck was designed to our exact specifications at a price that we could afford. Three Rivers handled all of the complex paperwork from the engineering design to the permits and then they sent us a great team to produce the deck of our dreams. Matt was a trooper and he worked diligently to keep the project on track and to make sure we were consulted (and happy) every step of the way. Ryan, Chris and Justin were fantastic and produced high-quality work reflecting true craftsmanship. This deck is going to make our home so much more enjoyable for many years to come. We highly recommend Three Rivers for anyone looking for a quality deck, delivered on-time at a reasonable price!
My experience with Three Rivers Custom Decks could not have been better-my deck is beautiful!I got all the help I needed with planning and decisions.It was great experience start to finish.Use this company-you won't be sorry!!
I think that they are very professional. They deliver a high quality job and they do exactly what you want them to do. They follow through with any short comings or concerns you may have.
They had excellent quality and excellent workmanship and they provided us with a creative design solution to our project. They also completed their work in a very timely manner. I would highly recommend them.
The work crew was at my home early, worked hard while they were here, and built the deck exactly how we wanted. We are completely happy with this company and it's team.
Deck was built in off season so got a discount which was not insignificant. Of the three estimates I got this was most expensive although not as much as I initially anticipated. It is a hugh deck spanning the length of the house. But I also believe that you get what you pay for. I had some knowledge of Three Rivers and knew they were well established in the community and they would be there to back their work. It is now spring and I am going to enjoy this gorgeous deck immensely.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Three Rivers Custom Decks as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys