Mammoth Restoration was very accommodating to my changing schedule, and very easy wot work with.
Great experience.Worked very hard to make sure the job was done right. Knew what they were doing and a pleasure to work with.
I definitely recommend Mammoth restoration of New Jersey. Very professional crew. Every time I called LisaLisa, Kari or anyone from the office were very professional polite and answered every questions or concerns that I had. Even though it took a little longer than what we expected, the work was completely well done. I did lost my cool few times and they were very humble and polite.To lisa, Kari, the crew and Henry, once again thank you very much for your help and hard work!Sincerely,Genarina Nazario DeCastro and family
They were awesome! They were in and out and did what they had to do!
the gentlemen who came in and got rid of the water were wonderful. They were always on time and did the work neatly and took great care in making sure that the area was completely dry. The gentleman who came out to do the estimate for the repairs however, made it clear that they didn't want to do the job. They gave me a date of at least 6 weeks before the repairs and quoted me a rate that was over $1000 more than i ended up paying and it was done in 3 days. I understand that the job was small but they clearly were taking advantage of me .I would recommend them for water removal, but for the actual repairs they are way way overpriced.
The gentleman that came out was absolutely amazing!!! Professional, kind, courteous, knowledgeable, and very helpful with my claim process. I would definitely recommend Mammoth Restoration!!
This company was great to work with. They completed the job with little interruption to the household and the quality of work was very very good.
They were very professional. I love my floors! They did a very good job!
Mammoth Restoration made the crazy and stressful time more bearable. They were always courteous and open when we had questions or concerns. Amazing team!
I would not have them back here, or recommend them.
We started with a disaster and they ended with exceeding our expectations.
Very professional service to clean up and dry out my bathroom after a pipe burst.
I really liked the fact that as a customer we were able to speak to a person on the phone and not a tape.
They did a great job. I know there are other companies, but I feel that they did an exceptional job.
Mammoth Restoration was very professional! They were very knowledgeable and very caring!
I think the company did a great job at what they came to. My scoring is based of the services that was provided, the days that they could not come bc of other jobs, and location. For New Jersey residents...it would be an awesome company. For people in my current state...I think that they will prefer a local company.
They came out the same day I had a water leak. They were friendly, prompt and did an excellent job!
I am totally pleased and satisfied with the work and professionalism by mammoth. they did an outstanding restoration. the work they did was like they were working on their own homes. they went out of their way to find and use the supplies that I had requested. I would and have recommended mammoth to my family and friends.
Very satisfied with the service I received. Your workers were extremely helpful; exceptional service rendered. Very courteous, knew their job(s); everything handled in a timely manner.
They sent people who ruined my brand new furniture in my bedroom,used my vacuum without my knowledge to pick up rug pieces and left my carpet not stapled at the edges. They took my bookcase off the wall and did not put it back!!!! I was left with a mess!!!!
Water remediation led to problems. Property said to be dry when job completed. Two days after completion water seeped out of a wall onto wooden floor. Clearly visible. Insurance adjuster said he called Mammoth but no response during the following week. Switched to another company to complete the drying process. Mold was discovered growing on the studs in the problem wall. Mammoth technician at my home was very pleasant and explained clearly what he was doing and why. Job was simply not completed properly.
They scheduled the work at the time I would be available to provide access to the work area. They always showed up on schedule. Hope I never have the same problem again. But, if I do, Mammouth Restoration is the company for the job.
Very professional restoration experts with no doubt!!
Everything went smooth and everything was taken care of.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of TheraClean Restoration as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys