I would recommend them with the caveat of the comments of the issues I had.
Fantastic company to work with! Had them replace the roof on my house as it was at the end of its life. I cannot recommend them enough. If you are in the Piedmont area and looking for a roofer, give them a call.
The work was done on time and site was cleaned up. Got several quotes and felt like pricing was fair
I was very pleased with the work completed by The Roofing Group. I had to call them to check on something and they came right out and they fit us in for installation earlier than expected.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of The Roofing Group as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys