Carpenters touch replaced my eifs siding with James Hardie shingles and stone veneer and did a fantastic job. There were many details to consider changing from stucco to siding, and the team at carpenters touch did a great job at addressing them. Luis was great and kept the site clean at the end of the day. Junior made sure the details I was concerned about were addressed. We get many compliments from neighbors and guests on our new exterior. I'm very happy with their work and dedication to the customer. On top of that they were able to start the work sooner than most of the other companies I contacted and finished within a reasonable time.
I highly recommend. I met with several companies and am so glad I chose carpenter’s touch. From start to finish, everything was perfect and I love the work they did!
Very professional. They showed up at the time they said they would and worked to the very last minute. The workers cleaned up after themselves. We asked for adjustments to be made as. The project went along and they made the adjustments with no problem or any pushback. I am very happy with the work. I highly recommend Carpenter’s Touch.
From beginning to end, The Carpenter's Touch was a pleasure to work with. They catered to all of my detailed requests and made sure I was happy every step of the way. Diane, the sales associate, was an absolute God send. She came to my house and walked me through the initial pre-quote stage and from that moment on she was in constant communication with me and answered all of my questions along the way. After doing a full home renovation, with not-always-amazing laborers, it made me feel so good to have found Carpenter's Touch.
Carpenter's Touch did an incredible job at our house. Junior helped me through the entire process and even accommodated a last minute decision. They replaced our old vinyl siding, paid attention to the smallest details, cleaned up everyday and were very professional. I highly recommend Carpenter's Touch - you will not regret it!
Very happy with the design recommendations and work product. I wanted to see homes with different colors in shingles and Diane find the homes for me to see even if they did not do that project. It really helped me make my color decision. The model Carpenter's Touch is like a commercial project- they bring a lot of workers in to get the job done timely.
Great job!. I would highly recommend them
I recently worked with Carpenter's Touch to design and install HardiePlank siding on my home in Bergen County, NJ. We had a great experience overall and two noteworthy elements were our experience with Diane throughout the process, and the final quality/look of the job. First, Diane is an incredible team member to work with. During the design phase, we went back and forth with her countless times to ensure the house looked just right. Diane was consistently patient, supportive, and contributed to the process. I apologized for having so many back and forths and it was clear that Diane is truly invested her work and a leader in the industry; she wanted to work with me until it was absolutely perfect. Diane provided to be an invaluable partner throughout all stages of the process, from communicating needs about the daily job sign to arranging for final payment. Additionally, the overall quality of the job was outstanding. We live in an old cape from the 30's and the high quality craftsmanship of the workers at Carpenter's Touch has truly turned our home around. The outside is beautiful and we are confident this will last for many years to come. Overall we are very satisfied with our experience and would recommend Carpenter's Touch to others looking for new siding on their home.
The Carpenter's Touch did a fantastic job of replacing the shakes on our 120 year old house. We wanted to keep our wood trim and have it painted and they provided a great painter for the job. Rotted wood was replaced as needed and when a gutter was found to be in need of replacement, a crew was on site the same day. They were responsive and flexible and I have already recommended them to friends.
They were phenomenal to work with, and their team was very helpful and knowledgeable about complicated home projects. Each team member was extremely professional and attended to all my questions and any issues that arose from having an older home. They addressed them using the highest quality method. The end result of my roofing and siding projects exceeded my expectations.
They did a great job. Our home looks beautiful.
I believe this was one of my best experiences when it come to home remodeling amazing job skills and I really appreciate junior for his attention and details and the price was really good not like other companies that only care about making the most money out this company was fair since day one (and I did 7 appraisal )before contacting carpenters touch thank you guys again
From our vision to project completion, The Carpenter's Touch consistently provided a professional and high quality experience, as well as being extremely flexible when we adjusted our plans and made changes to our large project. Junior and all the members of the team worked diligently and efficiently to meet our projected timetables and provided a result even nicer than we expected. We would highly recommend them and plan to use The Carpenter's Touch again for a future project.
Junior and the team were very professional and they finished the job in a timely manner. I was very satisfied with the exterior siding and the new roof.
Carpenter's Touch is a great company to use, they are honest, responsive and caring. They help fix your problem and very reasonable for price, definitely reach out to them for roofing or siding projects. They also will come out to help if there issues to be reviewed after the work is complete, they back their work up with their warranty.
The work quality of Junior and his staff was beyond professional. They were meticulous in everything that they did and far exceeded my expectations. Junior was responsive to my requests and concerns. On construction jobs, there are always times when things aren’t completed as expected. The few times that I noticed that things had been done differently than I requested, Junior corrected them without hesitation or discussion. He agreed and addressed it immediately. His prices were reasonable and the final product was beautiful. I only wish that I had more houses that he could work on.
Quality work done in a timely manner.
We got what we wanted easily, at a great price and by people who were a joy to know. Just right.
We replaced our vinyl siding and wood trim with Hardie plank siding and Azek trim boards. I was happy with the project from start to finish. Their proposal was very detailed (including pictures), competitively priced, and covered everything we talked about. If I had questions or wanted to make changes to the proposal, they responded quickly and were very accommodating. Once the work started, they delivered on everything they said they would. They showed up every day, worked hard, and provided quality work. I'm glad I chose Carpenter's Touch and I'm very happy with the finished product!
Junior was nice and super professional, and complied with every request that I made, without "nickel and diming" me. Luis and Walter were very knowledgeable with installing my Hardee siding, and also a pleasure to be involved with. I wish all of my sub-contractors were like Carpenter's Touch.
We used Junior at Carpenter's Touch to complete the exterior of a new addition to our home. We opted to use White Exterior James Hardie trim. Junior was super professional from beginning to end. Junior and his staff were not only notably professional, they were neat, clean, efficient and highly skilled working with these high quality materials. We were thrilled with the results of this project and look forward to using him again in the near future. He was calm, honest, and patient with us as it took us some time to make our final decisions. He took great pride in his work and it certainly shows in the final product!!
Completely satisfied with the quality of work, the price and the final product.
Everyone at Carpenter's Touch has been a true professional. There have been some unforeseen glitches along the way with the construction project, but everyone, from the owner and salesperson to the crew on site, have worked diligently to figure out satisfactory solutions. They obviously take great pride in their work and reputation!
This was huge whole house exterior renovation. I was apprehensive about the multiple things that could go wrong with such a massive project. Junior and his crew handled it all while reassuring me that any of my questions and concerns would be addressed. If you need siding, roofing, patio work, you have found the right company!
They are excellent. I would recommend them to anyone. They are professional and courteous. They will bend over backward for any questions or decisions that need to be made. The owner, Junior, made a special trip to my house because I was indecisive and worried. There are not enough good things to say. The crew was excellent, polite, and courteous. If something was wrong, they changed it with no problems.
We have owned our home for over 20 years and have had many contractors perform work. I would have to say that Carpenter’s Touch has been my best experience. Junior brings the things homeowners want most: honesty, quality, timeliness, responsiveness, and a fair price. Junior redid our roof and skylights. His crew was on time. They tore the roof down, replaced plywood, and did a thorough job. I also hired Junior to improve the attic ventilation. After the job started, Junior found that some work that I had contracted for was not necessary. He told me that it didn’t need to be done, and he did not charge me. That is honesty. After the job was done, I found something that I didn’t like. Junior redid the work without an argument. Before the job started, I noticed that the wrong color shingles were delivered. Even though Junior’s team was at a roofing convention, they had the right shingles delivered before the start of the job. Junior is responsive. Junior’s whole team was very professional and courteous. In short, next time I need work done, I will call Junior, everything you could want in a contractor.
Very positive experience! I felt that I could trust and rely on their services and future services!
I was very satisfied with the work and the timeliness of the project. They were very courteous and they wanted to make us happy. They went above and beyond.
Carpenter's Touch did a fantastic job with our roof! Of the three estimates I got for the project, Junior and Neff provided the most detailed estimate, by far, in a way that was very easy to understand and itemize by price and by work. They also provided options on the project with prices. In the end it was all very clear and straight forward and they came in and finished the job in 2 days without any issue. When I had follow up questions, they didn't hesitate to come back and clear up my concerns at no additional cost. I would highly recommend them and we plan on using them again for other projects.
Lead Source - From Angie's List.
Areas Of Satisfaction - The estimate was what originally won them the contract because it was so much more detailed than the other two contractor estimates.
Recognized Excellence - Both Junior and Neff were great!
Areas Of Satisfaction - Everything was excellent.
They are a good company.
Lead Source - They are close to where I work.
Recognized Excellence - They were all pretty professional.
Lead Source - I heard about The Carpenter's Touch from a friend of mine.
Areas Of Satisfaction - I was completely satisfied in every area that was mentioned.
Recognized Excellence - I would like to recognize the whole crew that came here and the owner, everybody that was involved.
The Carpenter's Touch was very efficient. We called them in for an estimate, they were able to schedule us within two weeks, the price was around the lowest estimate we received, and the job was finished quickly.
Lead Source - We heard about The Carpenter's Touch through Angie's List.
Areas Of Satisfaction - I was most satisfied with the promptness of everything and how quickly everything was taken care of. They followed up and there was no stress. There was nothing we had to worry about on our end.
Received a clear quote on redoing the deck board and stairs along with the materials to be used. They answered all my questions and started on the date they had advised. When some extra work was needed on the joints below, they took pictures so that I could see clearly what had to be replaced. At the end of the job, which took about a week, I advised that a few of the details had to be changed/reworked. The owner immediately came out to review and had the details reworked with no delay. Overall, very satisfied.
Lead Source - Angie's List
Areas Of Satisfaction - Certain aspects of the job needed to be revised (not many, only a few). We discussed and without hesitation they complied to my needs,
Recognized Excellence - The owner.
Lead Source - Recommended by a building supply company
Areas Of Satisfaction - From beginning to end, very professional and completely satisfied with the the results.
Recognized Excellence - The entire crew!
Lead Source - Heard about carpenters touch from James hardi website.
Areas For Improvement - They didn't fall short in any respect
Areas Of Satisfaction - They were very professional, a pleasure to work with. The quality of their work is superior to most. They have there own crew who were respectful of my family, and house. They did an amazing beautiful job and I highly recommend them.
Recognized Excellence - Junior and his entire staff were exceptional.
Overall it was a great experience. I would use them again in the future.
Areas Of Satisfaction - I was satisfied with the project manager. He is a good guy and very professional. He is very responsive and overall it was very positive experience.
Recognized Excellence - The owner was great.
Lead Source - James Hardie website and friends that have previously used them
Recognized Excellence - Junior was exceptional as far as answering our questions and providing solutions to obstacles
The Carpenter's Touch did an excellent job. The personnel was knowledgeable and thorough. They did a superb job that was better than I anticipated. I would use them again if I needed to.
Lead Source - Angies List
Areas For Improvement - None
Areas Of Satisfaction - Workmanship / Customer Contact
Recognized Excellence - Junior and his entire staff!!!
Lead Source - A friend told me about The Carpenter's Touch.
Recognized Excellence - The Junior owner was very helpful.
Dealing with The Carpenter's Touch was a pleasure. They were professional from beginning to end. They showed up on time, did the job according to the schedule, and completed the job perfectly.
Lead Source - I found them on Angie's List.
Areas Of Satisfaction - I was satisfied with everything.
Recognized Excellence - I would like to recognize Junior Garcia.
Junior, owner of Carpenter's Touch is honest and reputable. If he makes a promise he will do everything he can to honor it. All his workers were great, You could see they are like a family. I was very happy with the job they did.
Lead Source - Angie's list after 2 contractors I had gotten as preferred installers from James Hardie website never gave me written estimates.
Areas Of Satisfaction - Junior came when he said he would, written estimate arrived a few days after his visit. I had a scheduling problem and he stayed in touch with me for 3 months and then when I finally had a window for the job he was right on it. He went out of his way to get the job finished when he promised, event hough we had some Window issues which were not his fault. By putting himself out.... he hired a truck and picked up my windows at the warehouse so he could get started a day earlier. He also came a week before the start date so he could take off all the cedar shakes, then he wrapped the house in tar paper to protect it. He went above and beyond. I could see he is a great boss and his workers have a lot of respect for him. He is an honest and reputable contractor. There aren't many around. I called 4 besides him. 1 never got back to me. 2 came by the house and measured but I never got an estimate. 1 gave me a verbal ball park figure but would not give me anything in writing.
Recognized Excellence - Junior Garcia.... owner. honest and reputable!!! Not many of those in this profession as stated above.
They displayed levels of performance, knowledge and dedication. If you are doing a siding job on your home this is the contractor for you. Note that James Hardie Lap siding is not your average siding install and requires only the best of carpentry. Junior and his team will add levels of confidence, support, knowledge and experience not only on James Hardie, but on any siding job.
Lead Source - James Hardie Website
Areas Of Satisfaction - his team will add levels of confidence, support, knowledge and experience not only on James Hardie, but on any siding job. prompt and courteous throughout the entire job. I called him daily to discuss unforeseen situations, issues and he responded promptly, in detail about every issue. Installing James Hardie siding is a 10-14 day job and has its obstacles. Junior's ability, knowledge, honesty and sincerity about every situation is hard to find in a contractor. He was able, as I mentioned earlier, to find a reasonable solution on every issue. Junior showed up on site almost daily, and if he wasn't able to appear, Junior would be there upon request. The team of knowledgeable carpenters showed up everyday as expected as well. His team is not your average team of contractors that show up one day and miss two, or three! The team of 5-9 workers are onsite everyday until the job is complete! Throughout the job his team was met with issues concerning the framing and install. His foreman Luis is amazing. Very smart and experienced. Luis knew exactly what to do and how to provide a long lasting, satisfying solution for everything.
Recognized Excellence - The entire team is great!
Lead Source - I was interested in them because they offered the Hardie material that I wanted to use.
Areas Of Satisfaction - They came when they said they would and did what they promised to do. It was really good work.
Additional Comments - I feel I trust them more than most contractors. They paid attention to every detail and they left my home clean after the project
Lead Source - Through my general contractor
Areas Of Satisfaction - Final Product and follow-up service
Recognized Excellence - Junior
Lead Source - From my father-in-law, who had work done.
Areas Of Satisfaction - Good workmanship, competitive price and very friendly professional service.
Recognized Excellence - Heriberto - Junior! That's who we dealt with. He was very patient and professional.
Clean & Safe - Th work was fabulous but the job site was a little dirty at times. There was a lot of snow, though. But the work was excellent.
Areas Of Satisfaction - The quality of the work was excellent.
The Carpenter's Touch was very professional and did a great job. They went above and beyond. They replaced my entire roof and were very efficient. The Carpenter's Touch did an excellent job.
Lead Source - I was referred to The Carpenter's Touch by my brother.
Areas For Improvement - I didn't find any areas where The Carpenter's Touch fell short of my expectations. They were very professional and did a great job. They went above and beyond. They replaced my entire roof and were very efficient. The Carpenter's Touch did an excellent job.
Areas Of Satisfaction - I was satisfied with their efficiency and professionalism. They kept me informed throughout the project. They has a flexible schedule too. It rained on the original installation day and they were able to reschedule within a week.
Current Referrals - I would refer anyone to The Carpenter's Touch if they needed roofing work done.
Recognized Excellence - I would like to recognize Junior for his exceptional service.
Additional Comments - The Carpenter's Touch did a great job. I will call them in the future regarding windows.
Lead Source - We heard about them through an advertisement.
Areas Of Satisfaction - I was most satisfied with their timeliness and professionalism.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of The Carpenter's Touch as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys