About this company
The Bath Authority of Milwaukee
"At The Bath Authority, we put our customers first… a lot of companies might say this but we live it! Our entire bathroom remodeling team from the founders of The Bath Authority to our production department, sales team, customer service reps, and installers, all of us are solely focused on the customer first!"
Types of work
GuildQuality surveys
Badges
Photos 10
Reviews 25
Of 26 respondents, 25 left a reviewRecent reviews
Rebecca K.
My husband needed to have the tub converted to a walk-in shower and a higher toilet put in due to his mobility problems.
Once the down payment was paid, we had a hard time getting a starting date. Once we got a date, it was changed twice. First it was moved up (which was great} but the day before it was to start they delayed it because the previous job needed more time to finish.
Several items were missing and delayed the completion of our installation :
No toilet had to stop working to get to Menard's to get one
Wrong shower head Chrome instead of oil- rubbed Bronze need to install correct showerhead
No Moen Soot Resist Magnetix Remote Dock for handshower on long wall of shower
I called the company regarding the above and I'm waiting for the correct showerhead and the remote dock for the shower head to be installed to finish the job.
The installers did a good job installing with what they had.
Kanghleedu F.
This whole process was a nightmare
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Sue K.
Sold as a complete bath remodel to be completed in 2-3 days. Our responsibility was to paint walls upon completion. Demo started on 8-11 and today (Sept 1) I only have a temporary shower and toilet in the bathroom. No sink, open walls, no flooring, extension cord light. This is our only bathroom on first floor.
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Brie M.
Some communication stuff
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Rich G.
Return my phone call to discuss an issue
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Phillip V.
Installation got cancelled day of at 9am. Was told it would take 2 days instead of one. That would have been fine if I was made aware of that beforehand. Sales team ordered wrong tub which is delaying another week minimum. I haven’t even been reached out to by anyone to reschedule the last bathroom. Installation team was great however.
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Review in Columbus, WI
The install was done in a professional manner. The installer was polite and answered all questions. The cleanup was finished. My wife was happy.
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Review in Cedarburg, WI
Beautiful work professional and thorough
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Julia T.
How can I give you a review when the job is not finished. Please stop asking me for a review Until the job is finished.
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Sherry L.
Best value of quotes received. Excellant customer service.
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Review in Westfield, WI
I would recommend The Bath Authority if you live close to Milwaukee or Green Bay.
Additional comments
Professionalism
Professionalism - The contractor was very professional. I was very impressed with him. It was hard to get a hold of the staff sometimes.
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CYNTHIA M.
Installers were great but their truck and order wasn't complete. They had to go back to base for parts
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Robyn M.
Thank you Bath Authority! I love my new tub to shower conversion. My bathroom is much more sleek and modern. Danny and Tyler did a great job ! Thank you so much.
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Doug F.
Sue D.
Review in West Bend, WI
Pamela B.
Debbie C.
Jenni H.
Dennis B.
Deb P.
Judy C.
Terry G.
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Review in Wauwatosa, WI
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John C.
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GuildQuality
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