Temperature Control has installed six air conditioning/heating systems at properties I manage this year. I am very happy with the work they do, and you can't beat their prices.
Everyone, from the owner of the company to all of the office staff, were extremely helpful and pleasant. I especially liked their "Thank you" cartoon card that they included after their first presentation, and that they provided a nice portfolio in a folder that explained everything to me so I could make an informed decision about which level of service to select. I selected the highest, the top of the line, and when they installed it they thoroughly explained it to me. They showed me how to reset it if I needed to. Also, when I visited their office, I felt welcomed and saw that they offered alternative products and they had those brochures there. I still went with the Lenox, which is what they had originally suggested I needed. I didn't feel any pressure from the salesperson and that made a big difference.
Likely To Recommend - I would highly recommend them. Everyone, from the owner of the company to all of the office staff, were extremely helpful and pleasant. I especially liked their "Thank you" cartoon card that they included after their first presentation, and that they provided a nice portfolio in a folder that explained everything to me so I could make an informed decision about which level of service to select. I selected the highest, the top of the line, and when they installed it they thoroughly explained it to me. They showed me how to reset it if I needed to. Also, when I visited their office, I felt welcomed and saw that they offered alternative products and they had those brochures there. I still went with the Lenox, which is what they had originally suggested I needed. I didn't feel any pressure from the salesperson and that made a big difference.
Recognized Excellence - Tony and the gal in the office who answered the phone, the one who is a vet tech, provided exceptional service.
Additional Comments - Tell Tony (the one who came out and made the sales presentation) that when I contacted them, I made a site visit (unannounced) and they went out of their way to contact him in the field, and he was just so personable, knowledgeable, and fabulous! I know they are on Angie's List, but I hope this raises their profile to help people find their website.
When I was in a bad place they gave me a plan & a hand
Areas Of Satisfaction - I enjoy working with them professionally & personallyStaff is pleasant
Recognized Excellence - Iliana in the front office is just such an asset for their organization that I'm not sure where to begin . . .
Temperature Control treated me fairly and their service is excellent. I appreciated them answering all my questions, and being diligent in their work. I would recommend them to anyone I know and already have.
Areas Of Satisfaction - Customer service and explanations
Recognized Excellence - Yes, Sean. He has been terrific.
Areas Of Satisfaction - I am most satisfied satisfied with the owner, Vance, was very informative, personable, patient and collaborative within regards to planning the system with me.
Recognized Excellence - Vance, the owner, provided exceptional service as well as the maintenance guys who are always willing to teach and answer my questions regarding my system.
Areas Of Satisfaction - I was satisfied with the completed job. It was timely and done very well.
Recognized Excellence - The two brothers who did the install were very good.
Additional Comments - I was very pleased with the job.
Areas Of Satisfaction - I am most satisfied with the finished product.
Areas Of Satisfaction - I am most satisfied with the workman, he was friendly and very professional.
Recognized Excellence - I would like to recognize the repair man.
Areas Of Satisfaction - I was most satisfied with it all.
We had Temp-Con recently install both furnace systems for our house and casita, as well as a solar system for the generation of a major portion of our electric bill. Temp-Con carried through on both projects, doing the installation of the two furnace-compressor units and overseeing Vortex Electric's work on the solar system. Both projects ran on-time and had superior installations--exceeding expectations. We recommend both firms.
Areas Of Satisfaction - I appreciate their follow-up and carry-through in dealing with minor problems when they exist and the great long-term follow-up in the twice-annual service visits.
Recognized Excellence - WE especially appreciate the service work and back-up of Vandy, the installation work done on the furnaces, and the exemplary office coordination and follow-through in communication provided by Barbara.
Areas Of Satisfaction - I am most satisfied with the quickness of the installation and the good experience with my product.
Recognized Excellence - Vandi provided exceptional service.