About this company
Teasdale Fenton Carpet Cleaning & Restoration
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Customer satisfaction
Of 263 customers surveyed, 52 respondedReviews 39
Of 52 respondents, 39 left a reviewRecent reviews
MICHELLE
Lack of communication with us and within the company.
Jishnu N.
The project was much delayed, not prompt on appointments, work was not completed at all. All promises were broken.
Chasity W.
It was really poor quality of work.
Natasha D.
I was very pleased with the job they did. They did it in a timely manner, and made sure things were done completely and neatly. I am super happy with the job they did.
JOHNATHON F.
I didn't receive the mitigation report after they did the water mitigation.
Miles C.
Teasdale Fenton Carpet Cleaning & Restoration was very detailed and thorough.
Sriramreddy A.
I wish there is 0 STAR. unprofessional and unhappy with TF's work. I should have learned from other 1 STARs.
Diane M.
Rick told me there is a guarantee for 5 years, but there is only a guarantee of 1 year. He had me sign a paper that stated he showed up, but he really tricked me into signing a contract that Teasdale Fenton was doing the work. I wasn't real happy with his trustworthiness. However, he is no longer with the company. The contract wasn't thoroughly explained. There were missed details that could possibly be detrimental.
Carl F.
Bobby was excellent. Anything I needed, he took care of it.
Diana A.
The work is done very nicely & you can trust the workers in your home
Christiane L.
The ramediation for my water damage was fine, but because I did not want them to do the major part of the restoration, I was told to get a handy man to do the other part of the restoration. The restoration for the damage to my lower level was not as bad as Teasdale Fenton figured. The monetary amount was way off from what the insurance adjuster figured. When I made them aware of it, they did not want to have anything to do with it. Bad customer service in my book!!!
Pamela N.
Arrived late and left early every day, so they were only able to work a few hours each day. And they complained constantly about the drive to my house, which got pretty old. The workers also failed to cover anything up before they began, so dust was everywhere. They left tools, screws, wood scraps all over the place, including exposed nails in wood that had been removed. It was a mess even after they finished, until I insisted they return to clean up. The final result is quality work, but I would not say it was worth the experience.
