System Pavers did a wonderful job on our backyard. Oscar and his team were very efficient, finished the work on time, and on budget. Oscar was very helpful, and we were very happy with the service.
They are responsible professionals, response quickly for problems.
They did an excellent job and finished quickly. Adrian, my Project Manager, came each day to insure the work progressed and was completed as designed.
The process was not smooth but, in the end, the driveway extension meets our expectations thus far.
For us it was the team. Anthony Radogna, Kelly Kasper and Adrian O'Donoghue from System Pavers made it seamless with the entire job getting done in ~4 weeks. We are now like family. When time comes for our next project, we would only work with the same team.
Continue to coach customer facing individuals on how to communicate with your potential customers; including what are the appropriate items to discuss vs internally within your own organization and how to communicate to a potential customer to keep them excited and engaged. Because, once you lose that excitement of working with you a major cost investment, then it is difficult to regain that trust.
The quality of the services and the attention to detail by the program manager and his colleagues were great.
Happy with sales person and work crew. Project Manager was switched early into the project and I was not told. There was confusion after the work crew completed the work as to what happens next including how to work the feature lights. Additionally the payment terms were not aligned with the signed paperwork and I had to provide all the documentation to confirm the amount financed and amount that would be customer paid.
From beginning to end, we had a great experience with System Pavers.
Our Sales/Design Rep (Lidiana) was fantastic. She had many great suggestions to our original plan which we gratefully agreed to. And her computer generated design images look amazingly like the finished project. She was professional, knowledgeable and left us very confident with the decisions we were making.
Our Project Manager (Jeremy) was also fantastic. He was experienced, paid excellent attention to the details, communicated frequently and clearly, and had great rapport with the work crews. The guys they assigned to the project were prompt, hard working, enjoyed working with each other and completed their work safely. It was fun to watch them.
We couldn't be happier with the way the project turned out and are so glad we chose System Pavers to tackle this big project for us.
Good value. Best selection of pavers. Expert workmanship. Salesperson was very knowledgeable and offered good guidance
They always answered any questions I had. Great workmanship and they made the backyard of our dreams!
Very professional Company n with good internal and customer facing communication.
They did very a professional job and was very quick.
From start to finish System Pavers are a quality company with knowledgeable, helpful people
Installation crew did an exceptional job. Site preparation made sure the pavers were stable, level and would stay that way. Our project manager, Oscar Maciel, was here every day and went above and beyond to make sure we were satisfied. He came back to add "grout" to make sure it was uniform and to our satisfaction. Could not be happier with the results.
I would say to have a firm idea of what you want to have done for your project before getting estimates and then get at least 3 estimates. System Pavers availability and workmanship was good and they have a guarantee on materials as well.
The designer designed our front patio beautifully. Lidiana Cruz was my designer.
Jerome was awesome! I love our new space!!!
Excellent work; easy to work with!
Excellent project manger and designer
And working staff team
I will recommend your company
While the work done was very high quality, and the crew doing the work was excellent and supportive of our wants and requests, our salesperson completely soured us on System Pavers. I would never work with the company again.
Project was completed on time, process was straight forward, crew was fast and left jobsite clean each day. All changes, project updates and all other questions were answered by Derrick and Garrett promptly and professionally.
I love the result. The Project Manager, on the first day, said that it’ll take five days to finish the work, and he kept his word. The beautiful driveway was available on day six! The company’s merit is in the exacting management, craftsmanship, and the full attention to the owner.
Yes and we are very happy with the finished product but the 2 week process was stressful and required on site guidance and oversight particularly during demo phase.
I would definitely refer a friend or family member to System Pavers. System Pavers is very good and professional, and their service was top notch. Adrian and Garrett were really good and professional.