Superstorm representative, Kail, was a pleasure to work with during each step of the process. He explained every step thoroughly, making all arrangements with our insurance company. The roofing crew came early, worked through the day and into the evening. We were impressed by their diligence. We had one subsequent leak issue that was resolved quickly and effectively.
Yes, I already have.
The workmanship was fine, but the salesman was not reliable and did not keep his word.
Superstorm Restoration did a great job of working with my insurance company, so I had no money out of pocket.
Superstorm Restoration was top notch in their work, quality, and communication. I would highly recommend their team for the work you need done on your home or business.
Very happy with the whole process.
I can't say enough good things about the team's professionalism and how they kept my yard clean. The site was clean the entire time. I didn't see other companies do that at the other houses.
I will just tell them not to let them put the dumpster in the driveway.
I was very satisfied with their work and their professionalism and would definitely recommend to others in the future.
They had excellent service.
I was very impressed with the company.
They have really good service and work.
Outstanding company! Professional, courteous, well organized. Their follow through is an example that all companies who work with the public should strive to copy! I can not give them a recommendation that is too strong. They are simply outstanding!
They are professional, clean, and communicated with me well. They're fantastic! I recommended them to neighbors, and they're satisfied as well.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Superstorm Restoration as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys