They were kind, courteous, polite, and great to work with. If I had questions, Cory took the time to answer them. It was a good group of people. I would go above a 5 on the stars if I could.
I have never had such a positive experience with any kind of construction contractor. This business owner is exceedingly knowledgeable, has an engineering mind, is a reasonable perfectionist, found problems and rectified them, all within the estimated budget. area. His crew was friendly, personable, professional, respectful. Even cleanup was perfect, with not a single nail or piece of trash left behind.
I was very pleased with the services provided.
They did an excellent job and were very neat, not leaving anything on the ground. I've been very happy with them.
Already have recommended to multiple people and will continue to do so
They provided dependable and excellent service with great quality. They were also very courteous.
Areas Of Satisfaction - We were happy with Superior roofing in all ways. great Service !
Recognized Excellence - Cory & Heather
Areas Of Satisfaction - I was most satisfied with how they took their time and did an excellent job, they were organized.
Recognized Excellence - I would like to recognize Cory Atkinson.
They were efficient and they addressed my questions.
Areas Of Satisfaction - They appeared organized and efficient
Recognized Excellence - The entire crew was efficient and knew what they were doing.
Areas Of Satisfaction - I was most satisfied with their workmanship and work ethic. I don't think they ever even took a break. They even stayed until after dark just to get it completed.
Recognized Excellence - I would like to recognize the owner for his exceptional service.
Areas Of Satisfaction - Cory, our contact representative, came out for no charge to fix our lose chimney cap.
Recognized Excellence - Cory was excellent.
Superior Roofing & Construction - Indiana did a very thorough job and I was pleased with it! My daughter lives in the house and she told me that she thought they were very professional.
Areas Of Satisfaction - When I came over to check on the job, it was everything I expected and more! Superior Roofing & Construction - Indiana did a fantastic job! They even had someone come in and redo the chimney, furnace and the hot water heater. They took care of that and it looks very nice!
Recognized Excellence - Well, I can't remember his name now, but I would like to recognize the guy that came out for his exceptional service. I called four people and the guy from Superior Roofing was the first one to show up at a reasonable time. The other three people, it was maybe 3, 4 or 5 weeks later before I heard from them.
Areas For Improvement - None
Areas Of Satisfaction - Quality of work and their professionalism
Areas Of Satisfaction - I was most satisfied with my overall experience.
I believe it is rare to give a contractor a perfect score on all aspects of performance but Superior Roofing and Superior Roofing & Construction earned my five star rating because they deserve it. They were always professional, on time, kept the work site clean, worked efficiently and responded to any request I had. I would vigorously recommend Superior Roofing and Construction to anyone.
Areas For Improvement - They did not fall short anywhere.
Areas Of Satisfaction - They were professional in all aspects including timing, workmanship, communication and follow up.
Recognized Excellence - Cory and Heather always responded to my requests in a timely manner. Cory managed his crew very efficiently and effectively which resulted in time savings and quality workmanship.
Additional Comments - I wish all sub-contractors were as professional as Superior.
Areas For Improvement - NONE!
Areas Of Satisfaction - The whole crew were very professional, efficient, timely and the job site was kept very clean..
Recognized Excellence - The whole crew but especially Cory and Heather.
I have recommended Superior Roofing & Construction - Indiana twice already.
Areas For Improvement - None
Areas Of Satisfaction - They exceeded all expectations with our insurance company.
Current Referrals - Not at this time.
Recognized Excellence - Cory Atkinson and Heather
Additional Comments - I would never use any roofer except for Cory.
Great staff did and good job and completed in an excellent amount of time!
Areas Of Satisfaction - Excellent customer with timely completion.
Recognized Excellence - The whole crew was awesome
Areas For Improvement - N/A
Areas Of Satisfaction - Very professional, and great quality
I thought they were a good company. They did what they said when they said they would do it.
Areas Of Satisfaction - I was satisfied with the product. It looks really nice.
Current Referrals - If I do I will give them the number.
Recognized Excellence - I would like to recongize the owner, Tory Atkinson.
Additional Comments - The crew were all good workers.
Installation Crew - They were excellent.
Areas Of Satisfaction - I was most satisfied with the contractors being okay with me looking over their shoulders. I would just show up most days and they didn't seem to mind.
Recognized Excellence - I would like to recognize the lady that was the site manager.
Additional Comments - They were not the cheapest bid but their bid was the most thorough and I was happy with their work.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Superior Roofing & Construction - Indiana as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys