Excellent customer service, timeliness and curteous.
They were very quick to come out the same day that I called actually, they're a good company and did exactly as they said they would.
They were very professional and helped me with every process and what to expect. I was very grateful!
This was the worst experience with a company that I have ever had. During the very stressful and difficult experience of a house being flooded I would hope that company designated to assist the customer would make the experience run smooth and take away some of the stress. Instead they created additional stress that didn't need to be there. They had horrendous customer service, rarely showed up on time, communicated poorly and caused additional damage to my house because of their laziness and carelessness. I would not recommend this company to anyone for any reason.
They were very professional. I was pleased with how smoothly the job went.
Great service. I have already recommended them to others.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Sun-Brite Professional Services as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys