Areas Of Satisfaction - I was most satisfied that they were very organized, and they were a professional installation crew; I really appreciated it.
The job was very well done, and , in addition, I felt they were very honest and reliable, which is something I look for above all else.
We purchased new door front, a few cabinets and replacement drawers for our kitchen. Meg did a great job trying to keep in our budget since we had limited funds coming from an insurance claim. Unfortunately we had the restoration company install them. I wish we had Studio 4 install them as they were not as skilled and had to redo some of the Work. Meg even helped us after the sale. Ty highly recommended.
Areas Of Satisfaction - The various distributors they had for us to choose from based on our budget.
Areas Of Satisfaction - Both our consultant and installer took time to honestly evaluate our needs. They took their time to do an accurate assessment of our windows so we knew what to expect in time and cost before signing a contract. They were professional, dependable, and, above all, honest throughout the entire process.
Recognized Excellence - Both Megan and Shawn showed sincere concern for our project in all stages-from initial consult to final installation. I truly felt they cared about doing an exceptional job for us.
I have used Studio 4 Showroom several times and have always been impressed with the knowledge and assistance I receive! They are always on time with deliveries and have worked with us and our schedule.
Areas Of Satisfaction - They go out of their way to get information and the best products!
Recognized Excellence - Meghann Connor continues to be my main source for doors and windows! I am never disapointed! Her expertise and knowledge amazes me!
The entire staff and crew at Studio 4 Showroom are true professionals in every step of the way. Making sure everything is correct and complete from buying and measurement of the Windows and Door to installation and finish trim and clean up. .
Areas Of Satisfaction - From buying the Windows and measuring 2 times to make double sure things are correct before ordering the windows . Also the installation process the entire crew worked as a team in every way . I can't say enough about how good of a job they did . Thank You.
Areas Of Satisfaction - They were knowledgeable, professional, offered a great product at a reasonable price, and they performed on time and better than promised/expected.
Found exactly what I needed from Studio 4 Showroom at a reasonable price. Would highly recommend them.
Areas Of Satisfaction - Timeliness of service and updated communications.
Studio 4 Showroom removed my sad and drafty door and replaced it with a beautiful door that was solid and installed well. Meghann was most patient with my husband and I as we looked through multiple options and made several changes. I would definitely reach out to Studio 4 Showroom again for our future door and window needs. Thank you for enhancing the beauty and value of our home!
The project was completed on time, and on budget. The work was excellent through out.
Areas For Improvement - Studio 4 exceeded my expectations
Areas Of Satisfaction - Knowledge, attention to detail, courtesy, responsiveness. The staff took the time to answer my questions, guide me through design and spent considerable time making sure it was done correctly and completed on time, despite cold and wet temperatures.
Recognized Excellence - Meg was an absolute delight to work with. She did everything I asked while I was considering other companies. She and Shawn make a great team! Shawn went above and beyond to make sure things were right. His installation team was courteous and thorough in their jobs, including clean up of the site. Not only was I satisfied I will use them again without hesitation.
Additional Comments - I had great expectations, was apprehensive about the size of the project and thoroughly satisfied with the result. Can't say enough good things. Would like to offer suggestions for them to improve but they nailed it, both literally and figuratively! Thank you Studio 4, you did exemplary work.
The staff at Studio 4 were the most professional vendors my husband and I have dealt with including those vendors we used 24 years ago when we custom built our house. We wish they had been around then. They are professional, friendly, and honest.
Areas Of Satisfaction - Professionalism
My experience with Studio 4 Showroom LLC was outstanding. I wanted to replace 3 steel entrance doors (2 of them had rust and one of the frames had significant rotting). At first I overlooked Studio 4 Showroom LLC primarily because of my misconception of an expensive, overpriced company to do business with based only on the company name. I did my research on replacement doors - I wanted to install good quality, secure fiberglass doors that looked great. I decided to install ProVia doors. There are several companies in the area that install ProVia doors. I already had 2 proposals but wasn't satisfied with pricing or comfortable with their door experience. I contacted Meg at Studio 4 to schedule an appointment. She came to my house on a Wednesday morning. We went through all of the choices and options. She told me she would have final pricing to me by the end of the day - she delivered. On Friday I signed the agreement and 3 weeks later the custom doors were installed. The pricing was about two thousand dollars less expensive than the highest bid I had and within a couple of hundred dollars of the lowest bid. Meg was very professional throughout the transaction, from start to finish to closeout. In addition, the installation was done by Conner Design-Build, affiliated with Studio 4 Showroom LLC - they did a great job. The experience of Conner Design-Build elevated my comfort level with making the decision I made.
Quality Of Workmanship - Shawn and Keith did a very nice job. They pointed out all concerns and made the necessary fixes to do the installation right.
Outstanding service and quality of workmanship.
Areas Of Satisfaction - They are extremely thorough in their approach to the project. They were diligent in getting it done properly and quickly.
Areas Of Satisfaction - Very nice and professional to work with.
I was very pleased with the work they did and their professionalism.
Areas Of Satisfaction - They were able to solve our problems with our windows.
Recognized Excellence - Very pleased with all of the staff.
Studio 4 Showroom is an excellent business to work with.
Areas Of Satisfaction - I was most satisfied with their knowledge of the product and the application.
Recognized Excellence - I would like to recognize Megan Conner.
Areas Of Satisfaction - Personal attention and quality.
Recognized Excellence - Megan and Shawn
Communication - Excellent and timely communication.
Areas Of Satisfaction - Communication and professional service.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Studio 4 Showroom LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys