Siding installation was great, with peripheral issues.. I shared my concerns with SSS salesman. (1) Communication of schedule was so-so (weather a factor) (2) Painters over-sprayed window edge & screen, and painted onto nonmatching other side of house at corner. (3) Gutter re-installers left rivets, screws atop roof, in gutter, on driveway; and chunk of gutter metal in grass yard. (4) Two crews left empty ale and beer bottles on site. (5) Painters cleaned primer off tools/brushes in my backyard and left white crud on grass and dirt.
They went above and beyond to make sure I was satisfied with the work.
Much appreciation to Strong Shield Siding. We are very pleased.
They are a great company, we would work with them again, and we really enjoyed Cassio, our project manager!
I sought out Strong Shield off the James Hardie Website, as they were the only certified JH Installer in my area. The fact that the company had to meet a long list of expertise, training, insurance coverages and other requirements was impressive. Their workmanship and attention to detail was noticeable and the owner worked with me on ideas and scale for my whole house remodel. I shopped and expected them to be on the higher side but were competitive. I highly recommend their services.
Strong Shield Siding did a great job. They are a great company to work with and l highly recommend them.
I have had seveal neighbors comment on the quality of work by Strong Shield Siding.
The crew was talented, pleasant, and efficient, even through the weather variations of a Louisiana summer. Management responded quickly to small hiccups and found equitable solutions. The owner visited the job numerous times and corrected flaws only he could see; it's abundantly clear he really cares about delivering a first-rate end product. Great materials, craftsmanship, and value. The house looks awesome!
I could not be happy with the quality and efficiency of their work.
Very professional and very detailed oriented. Highly recommend
Quite a few people stopped to look at the work while it was being done. Several indicated that they would be getting estimates.
Very satisfied with Casio and Strong Shield Siding - highly recommend them to anyone who needs new or replacement siding on their home.
Excellent workmanship and service.
Outstanding workmanship, salesman and workers
Some materials weren’t 100% acceptable.The filler used between seams was very noticeable.Cleaning after the job needed to be addressed.
I met with Mr Cassio Santos of Strong Shield Siding to get and estimate on siding for my home and installing a Sliding Glass Door. He said my best option is the James-Hardie Board Siding and I decided to go with that. Mr Santos explain the steps the crew would take in replacing and installing the siding and the glass door. The crew did an Excellent job from start to finish..removing old siding; installing New siding and the Sliding Glass Door. A part of my garage did not have Insulation; they waited until I got some insulation and help me install it. After the crew install the Hardie-Board siding; another crew came out to do the corking/sealant around the doors and windows before they painted.The paint crew did an Excellent job on that as well. Another crew came out to install some down spout for my gutters.I'm Very Satisfied with the work they did. I would recommend Mr Santos and Strong Shield Siding to anyone. Thank You, Mr Santos.
I would strongly recommend Strong Shield Siding. We were very happy with their quality of work. They took the extra steps to rectify any issues.
Cassio Santos was barely adequate and kindly provided a new drip edge for my roof after allowing his workers during demolition to destroy the existing one installed. He only charged my 900 for his mistake. ThanksTerrible at listening to specific requests i.e. electrical fixture placement, refuse and trash responsibility, respect for customers time and schedule, and information in general. They were constantly admitting to and correcting mistakes of heinous carpentry skills and poor communication. Run the other way.Any company treating customers like this should close. Try video redecoration of your customer interaction regarding contractual discussions in the future to protect yourself from this ilk.
Great job overall. Will definitely recommend to friends.
They provided the most reasonable estimate/ cost for hardi-board installation and exterior painting. They arrived when they said they would and completed the project before the deadline. Great overall experience.
They did exceptional work and have outstanding customer service!
My overall experience with Strong Shield was very good, The finished product was what we expected.As of today we are just waiting for a couple of the final details to be completed
I was very pleased with the quality of the work and the timely manner in which it was completed.
It was a full house transformation.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Strong Shield Siding as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys