Welcome to your first day of the bright, professional and skilled employees of Straight Line Roofing from Shingle Springs, California. You will meet the friendly and highly competent workmanship of Alex and Rob, Straight Line's most professional. These men are not only professional and excellent at roofing, but the daily cleanup before they left the house had our neighbors asking if we were selling because the entire landscape was polished to perfection. Straight line inspectors came frequently to see how the work progressed. Once the roof was completed, Brandon came to install leaf guards over the gutters. Another extremely professional job. Are we happy with Straight Line Roofing? You bet your shingles we are! We have known them over 20 years and now have a guaranteed 50 year roof with them.
They promised a good job and gave us a good job. We had a fire going on with a lot of smoke where we live, also excessive heat. They did a great job communicating with us. They called us, we didn't have to call them. They showed up when they were supposed to. The project lasted a little longer than what we anticipated, but it was understandable.
Straight Line Construction is very professional, and I am very satisfied.
We were happy with the work they did and with the amount of time it took to complete the job. The installation crew was very polite and nice. They were easy to talk to. We had no issues with them working there if we had to go out. They seemed trustworthy.
They are a very experienced company. They have been in business for at least 20 years. They do an exceptional job every time. You don't have to worry. They are very knowledgeable and secure in what they do.
Straight Line Construction did an outstanding job for a good price. I am glad they recommended the Owens Corning product.
I think they did a great job and superior work. It seems like superior materials compared to other roofs I have seen in the area. I was very impressed with the quality. The workers were a little crude around my children, but nothing over the top. As a whole, I would recommend the company.
One of the reasons we chose Straight Line Construction to reroof two outbuildings was that they had the best price of the three bids we received. They also gave us the impression that they were experienced, the company was well run and the work would be done right the first time, and on time. We were not disappointed. I would definitely call Straight Line if I need any roofing work in the future.
Very good company that puts the customer first. Even when things didn’t go as expected the staff was very reasonable and went the extra mile to make the customer happy no questions asked. Quality company.
Very thorough from estimate to installation. Answered all my questions and concerns and tailored my product to my needs. Would recommend this company to any friends and family.
They did a great job.
When the crew showed up, they came to the door to introduce themselves and told me what they are going to be doing today. Very confident they were experts in the field, and would be dilegent in their promise to clean up the mess that was made during the year down and installation.
Great honest and hardworking group
I would absolutely recommend them!
I was disappointed.
The crew and workmanship was very professional. They were a very nice group of workers. They answered all of my questions. The job was completed as agreed.
Very professional from start to finish. Nice show room. Highly recommend. Job was done in very quick time frame 2.5 days total. Good suggestions (i.e. installing rain chains, sky light and gutter guards). Excellent financing option available.
I have used Straight Line for several projects and they were always 5 star ratings. On this one we still have some issues to be resolved and frankly I am amazed they haven't been taken care of immediately. They are usually Johnny on the spot, but nothing is as good as it was before we were impacted by Covid-19 so, I'm cutting them a little slack. They have gone from the best roofing company in the area too, well..........maybe. I have gone from in love to marginally dissapointed. I do think it could be great again when our issues are resolved.
Highly recommend them. Very professional.
Recognized Excellence - Rob Williams provided exceptional service.
Recognized Excellence - I would like to recognize the entire crew for their exceptional service.
It's not often you come across a contractor that has everything put together. They executed really well!
Areas Of Satisfaction - It's not often you come across a contractor that has everything put together. They executed really well!
Areas Of Satisfaction - Straight Line Construction went above and beyond. They fixed some gutters free of charge.
Straight Line Construction is one of the best contractors I have ever used. I have recommended them to several of my friends.
Areas Of Satisfaction - Everything was of the highest quality. Workers were always on time and very professional. They kept my property clean every day. The roof also improved the appearance of my home.
Areas Of Satisfaction - straight line constructions customer service is outstanding.
Straight Line did an excellent job on our new deck and roof!
Straight line was a good company to deal with, although I had to make sure the adhered to the contract. Over all I felt like they were a very good company.
Professional, timely, and informative! They kept me informed about progress and actually completed work ahead of time! Highly recommend!
I was very impressed with Straight Line Roofing from the initial sales visit to the project conclusion. The Sales Staff was explained the process and provided me with the project start date. The tear down crew and roofing crew showed up for work on time and completed the project as scheduled. At the end of each working site was cleaned up and debris free.
I will use them again. I have gone with them three times.
I feel they were a bit expensive.
They were professional from start to finish. Any issues that arose were resolved quickly and professionally.
Each crew at Straightline was profession, courteous, and communicated very well. The installation and products used were top notch and we'd highly recommend them to everyone. Great company!
The team showed up to do the work much earlier than first anticipated as an opening in the schedule came up, which turned out to be fantastic as it preceded pending rains. The work was done faster than anticipated and they did a great job on post job clean up. I'd recommend in a heartbeat. I contacted 7 other companies with marginal response...Straight line was prompt in their response, site visit, estimate and work delivery.
The crew at Straight Line Construction treated us with courtesy, flexibility in calendar coordination, thorough communication and fair pricing. The workers were on time or early and completed their job with skill and quickly. They made sure the site was clean.
I highly recommend them. They did a great job, great to work with, a quality product and they stand by you. I love my new roof and sky light.
I consider them to be terribly professional, efficient, and effective. I would highly recommend them!
Everyone at Straight Line did a great job from the original estimate to the final inspection- from the office staff who helped us finance the job to the removal crews that did a thorough job of cleaning up to the roofers that worked in scorching July heat conditions. The roof looks great! We would gladly use Straight Line again!
They were professional and did great work.
Straight Line provided the best quote for the job. We needed a new roof as ours was quite old and began leaking in a couple areas during the big rain storms over the winter. The work was done professionally and in a timely manner and the bill received for the work matched the quote!
If you need a new roof or a repair I strongly suggest Straight Line Construction. I am so perfectly pleased and happy with the entire experience and quality of work. From Jack the owner, all the way to the awesome tear off crew, everybody was so eager to please and professional. I would recommend Straight Line to my own family members in a heart beat. I love this company!!
Came on time. Took care of the problem solar light tube with the replacement. Assessed other issues that I didn't realize were not done correctly on initial roof install several years ago and corrected the problems .
Straight Line Roofing & Construction performed exceptionally from our initial meeting with the project manager through follow-up with the superintendent. These folks are amazing. The tear-off crew removed our old shake roof and were fast and kept our property clean. The construction crew was experienced and professional, solving some rather difficult dry rot repair problems. The two-man roofing team worked well together and did a fantastic job - even working on Saturday to finish our job. We are glad we chose Straight Line for our large project.
They are a first class company snd give you a first class product and did a great job.
Overall good workmanship. Neighbors commented on the crew's professionalism. The project manager wasn't as responsive to my calls/emails as I would have liked, but the company was coming off a historically wet winter so I understand they were busier than usual. They fit us in about a month earlier than originally anticipated. Re-roofing can be messy and although they pledged to have the yard thoroughly cleaned, we've found more than 50 nails and staples so far which is disappointing considering we have dogs and small children. They broke a glass decoration and a sprinkler which I had to repair. They missed some items from the contract, but returned a few days later to complete them. It was our understanding that a vent was going to be put above the garage, but that wasn't the case. I asked for a quote on one during the construction and they never got back to me. I didn't like the bribery (gift cards) that came with the solicitations for good online reviews so I didn't do any besides this one. The operations manager that did the final inspection was great.
Straight Line made my roof replacement and carpentry repairs easy. All the staff and crews were professional, courteous, and experienced. The very small glitch was noted on final inspection and made right the next day. My new roof is probably the nicest part of my house now!
Areas For Improvement - exceeded my expectations
Areas Of Satisfaction - quality of workmanship ands materials used
Recognized Excellence - Roberto Martinez and Jason (sheet metal ands gutter foreman)
Areas Of Satisfaction - The commutation was most satisfying. They were really good and I really appreciated that, especially with a little baby!
Recognized Excellence - Jack was great!
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Straight Line Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys