I was completely satisfied with all workers who completed my home remodel. Our home was flooded. I choose Scott Story to do the repair work. Scott and his crew were neat and excellent workers. The rip out crew, plumbers, painters, tile, granite, texture, cabinet maker, finishers, tile/granite, electricians, and the construction crew guys that put everything back exactly how I wanted it, did it so perfect. All workers were polite and very friendly. If I had any changes, I wanted, they did it The cleaning crew at the end did an excellent job.
Horrible experience, I wish I had never signed a contract with Story Construction. They came on strong but then they left me hanging for weeks with very little communication letting me know what was coming next. They never gave me any type of schedule so I was at their mercy. They did nothing to supervise their subcontractors and moved at a pace that suited their needs ignoring mine completely. They couldn't even manage to order the right size jamb for the replacement of the french door. I wouldn't use them to build a chicken coop if I needed one.
Amazing company to work with during a very difficult water loss...
After a fire swept through our home we chose Scott to do the rebuild. Scott is a 'Preferred Allstate Contractor' and initially that is the reason we chose him... And glad we did! He finished the rebuild on schedule, kept us in the loop at all times, and provided us with really good advice on all the many issues that came up.
Scott Story with Story Design & Construction, Inc was excellent in everything. Scott did everything exactly as he said he would do. Scott was on time and prompt and all of the subcontractors were great as well. I highly recommend Story Design & Construction, Inc.
Everyone they used contract wise was on the same page of wanting to get it done. There were people every day of the week working to get the job done.
Great team to work with!
Scott and his crew did and excellent job to complete the repairs on my home due to Fire.
They were all great people. I couldn't ask for a better contractor. They do terrific work and I am more than satisfied.
They were all very wonderful. Overall, Story Design & Construction is a very good company and they have great people.
He went way beyond what he was supposed to do. He did a very good job.
All Scott Story seemed interested in was hurrying up and getting paid. When the work was not done properly the first time, he gave me a check to cover part of my deductible and to not say anything about it. When I tried to cash it, it bounced and cost me $12.00 in fees! When the workers came out a second time to correct the problem, he told me I'd have to sign a document beforehand saying I will recommend the work before it even got started! I felt very pressured and would not recommend him to anyone.
Scott and his crew went above and beyond with my Mom's house. I was really blessed when I got Story Design and Construction to rebuild my Mom's house!
Story Design & Construction was able to help us out with a major repair to roof and deck in the middle of Winter when other contractors were very hard to find. The responsiveness was much appreciated!
I would recommend Story Design & Construction, Inc. to anyone. It was professionally done, it was fine quality work, and Scott Story is a good person to communicate with. I would certainly give the highest recommendation for him and the company.
Scott was very helpful in getting my house repaired after some water damage.
Very satisfied, very happy, a new tenant moved in and the lady who manages the property said she would like to move in it's so beautiful!
I feel that they were quick and did an excellent job. There was no issues during the process. There was an issue after the work was completed but it didn't have to do with the work they did on the home. I would recommend them to a friend.
They were extremely helpful to a little old lady in need.
We were more than happy with the professionalism, promptness and quality of work we experienced with Story Design & Construction.
I was more than pleased with them.
Area Of Satisfaction - Quality and speed of both service and repair. Any questions answered quickly. Customer satisfaction seemed very important, I would highly recommend them.
It was an easy and satisfactory work that involved multiple steps and the job when completed was good
Story Design & Construction got the work done in a timely manner. Overall, the construction is great. I love my new house.
I was very satisfied with how quickly they got it done.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Story Design & Construction, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys