Very pricey compared to other suppliers. Not sure window quality is really worth the extra premium you pay.
I would suggest getting comparisons before you make a decision.
They kept coming back until every little thing was done satisfactory.
The installers cut all of alarm wires going to the new windows. I'll have to run new external wires or go wireless.
They are fabulous windows.
Exceptional sound proofing as well!
So far, I am happy. There is some sand in between the two pains of glass. If it is not suppose to be there, I would not be happy, but other than that, I am satisfied.
When your salesman came to try to sell us additional windows, we showed him a couple of little things and he said you would be right out to fix that. When we didn't buy the windows, we never heard from your company after that.FYI. After all of the great service.......it just left us feeling like it is ALL about the sale.Christi Fuller
The quality of the product is excellent. The installation part is a breeze. They cleaned up behind themselves. They did not leave a mess. I just love the way my home feels now. I don't hear any outside noises, and it stays cooler. I love everything about these windows.
I do recommend this product to anybody who wants to have safe windows in their house. They are great!
Installation Crew - Awesome job!
Recognized Excellence - Two guys that came to install are really nice and did a good job.
It was a very pleasant experience.
Areas Of Satisfaction - I was most satisfied with the sales presentation because I knew exactly what I was getting.
The windows are good quality and they installed them up to code. I had no issues with the quality of the product or installation. Everything was great!
Areas Of Satisfaction - I was most satisfied with the quality of the windows and installation.
Lead Source - I heard about Storm Tight Windows when a salesman knocked on my door.
Areas Of Satisfaction - Everything happened according to the way they said when the salesperson was here. Everyone followed through. Everyone I called or spoke with seemed to know what they were talking about and did a good job.
Lead Source - I heard about them at the PGA National for the Honda Classic.
I really enjoyed the job that they did because they were very careful with everything and they did a really professional job. I was really impressed with Storm Tight Windows.
Areas For Improvement - They did not fall short. There was one window that wasn't working well and then came right over to fix it with no problems.
Areas Of Satisfaction - I was most satisfied with the installers because they were clean, polite, and explained everything they were doing before they did it.
Additional Comments - I was very satisfied and will use them again for my other windows.
Areas Of Satisfaction - I was satisfied with the installation and the contractor that did that job.
Areas Of Satisfaction - Installer was professional and clean.
this is my second time working with Storm Tight Windows. My first experience wasn't as good as the internal staff left much to be desired. However, the installers and salesman were exceptional. I am happy to say that this time ALL aspects of dealing with everyone at Storm Tight Windows was exceptional. GREAT JOB!!!
Areas For Improvement - to date, I cannot think of even 1 area.
Areas Of Satisfaction - extremely knowledge internal staff, very pleasant and installers were friendly and knew everything that needed to be done to get the windows and doors installed quickly. They left everything in a broom clean condition,
Additional Comments - GREAT JOB! EXCELLANT EMPLOYEES!!
They're probably the finest quality windows that I looked at. It was good manufacturing, everyone was very professional, and I look forward to other people enjoying the same service.
Areas Of Satisfaction - I was most satisfied with the professionalism of the group that I dealt with. They made everything we discussed happen. I appreciated the availability of the owner. To have his email and phone contact information was an excellent factor.
Lead Source - They had a booth at the South Florida fair.
Areas Of Satisfaction - The way the guy installed the windows was very professional and showed that he knew what he was doing. He did the job right!
Areas Of Satisfaction - I was satisfied with my entire experience with Storm Tight Windows.
Lead Source - I heard about Storm Tight Windows at the South Florida Fair.
Additional Comments - Everything was good.
Areas Of Satisfaction - I am very pleased with the quality of the windows.
Lead Source - I was looking online and decided to work with them.
Areas Of Satisfaction - I am satisfied with the fact that the windows look good.
We are disappointed with how Stormtight has dealt with our situation. They are so proud to say they use there own manufacturing company to then install someone else's company windows without even notifying the customer. This is a breech of contract! Let's not even mention all the lies we received in between because they've been trying to cover up their mistake! (yes they do realize and admit now they were wrong) We've offered to please negotiate the price of these windows to save us the headache of taking out the windows they've put in and they want to charge us pretty much the same price! I could have done the entire house with these windows for the amount of money Stormtight wants to charge? I have an actual proposal in writing from that same company with the same exact windows! What's wrong with this picture?? What we thought was going to be a great company to hire ( and they paint this beautiful picture for you and bash other companies in their presentation) has turned out to be so far the worst company ever! How can Stormtight not please the customer when it was their mistake to begin with? What makes matters worst is they broke the contract without notifying the customer!
Areas Of Satisfaction - I was most satisfied with the workmanship.
Areas Of Satisfaction - I am most satisfied with everything.
Lead Source - I saw the company in Walmart.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Storm Tight Windows as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys