They were timely, efficient, and we got it done just in time because of the weather. Given the circumstances, they were efficient, got everything done, and it was great. We got enough sun for a couple of days to help them seal. They also do a lot of homes in our areas, so I've witnessed their work and timeliness on many projects. It looks great.
They were very knowledgeable in their work.
We were very happy.
I highly recommend them with no reservations.
Steve Gentry did a wonderful job and easy to work with!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Steve Gentry Construction, LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys