Great Boss. Great workers. Great job. Need I say more.
They did a great job. I couldn't expect anything more.
They were very professional and completed the work in just one day. The cleanup was excellent and you could not even tell they had been to my home when they were finished.
They were very friendly, informative about the work they were doing, overall they were an awesome crew.
Shawn & his crews exceeded all my expectations! Everything Shawn told me would happen did happen. He connected with me often as the project went on. No surprises!
I was totally pleased with them. I called them and they showed up the next day with shingle options. They came out to do the work within a reasonable time and were done within 2 days. I was very pleased with their work.
Clean & Safe - They did a great job cleaning up.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Star Improvements of Michigan, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys