I’m not sure that they would want to do another project similar to ours (I’m sure that this one was just as frustrating to them as it was to us) but I would definitely recommend for them for other services.
I was more than satisfied with the work they did and with the amount of time they did it in.
Recognized Excellence - I would recognize Eric. He did a great job and he went the extra mile for everything. My mother is a stickler for everything and he had such patience with her, was very cooperative, very personable, and discussed everything with us before he did anything.
They are the WORST company I have ever dealt with. They started out fine but they NEVER showed up to do the work - it STILL isn't done. Wouldn't return calls after we sent in the signed proposal to get the work done. I CALLED, TEXTED TO NO AVAIL. NO RESPONSE. They were so FRUSTRATING to deal with. I don't know how they stay in business.
The workers from Southers Construction did a great job and were very responsive to my concerns or questions. I would use them again and will highly recommend them!
Their work was very professional, and it was a pleasure working with them. I did not feel as if I had to look over their shoulders to make sure they did quality work.
I found my rep to be informed and attentive. The work the crew completed in one day was amazing. We have received many compliments from our neighbors.
They did an excellent job installing our metal roof. Southers' attention to the detail was outstanding.
Communicated well throughout the job. Took care of issues as needed. Easy to work with.
This is the first time that I called someone due to a leak. He came out and got up on the wet roof and did as much as he could to stop the leak. The next day he came back to make sure it was not leaking anymore. He kept coming back to check it on his way home from work. You can't ask for anything more than that.
Southers arrived exactly at our scheduled appointment. He was polite and courteous and a pleasure to meet. He quoted my job and provided me with an estimate. The final price was the same as the estimate. To be perfectly honest, it seemed a little high, but the final product was exactly as I had requested, so when you get what you want, the price is irrelevant. Thank you.
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Uses subcontractors that show up without proper equipment to complete the job. Subcontractors had no idea what was supposed to be done because the project manager that quoted the job no longer worked there.
I have had Southers Construction do small and large projects for me and they are very honest and reliable.Their prices have always been reasonable and I will give them an A+ for their work.
I am very impressed with Southers Construction and the work they did on my house. Not only did they provide me with the most reasonable price for a new roof, but any issues that came up during the process were handled immediately and without question. The whole team was easy to work with and they made my concerns a priority even on weekends or after hours. They discussed any possible concerns with me about the work that was being done, and did the job efficiently without trying to up-sell me on products or services. They were very easy to work with, billing was fair and my ability to pay was quick and convenient. I chose Southers Construction as a result of a referral from a friend, who does construction, and I would gladly refer them to anyone needing roofing or similar work done.
Areas Of Satisfaction - Southers Construction wad super prompt. I didn't have to wait at all for my new roof to be installed.
Areas Of Satisfaction - pretty much stuck to schedule. rick is polite and communicates
No surprises with Southers Construction, just great work at a fair price. We hired Southers to replace the siding on our home in York Beach Maine. They walked us through the siding selection process showing us our options and recommended a type of siding that would perform well in the harsh weather conditions on the Maine coast. They quoted the job at a fair price and gave us a schedule, and met their commitments on both. Unlike many construction projects, unexpected cost overruns occur and you're typically faced with surprised increases, not the case with Southers, which is very much appreciated. The team of workers doing the siding were extremely meticulous and precise. And once the job was complete a crew came and removed all debris from the property, even raking the lawn. And they did all this in the cold of the Maine coast winter. The end result is a beautifully sided home and the compliments are already pouring in.We couldn't be happier with Southers Construction and would gladly give them our strongest recommendation.
Areas Of Satisfaction - Meticulous work and price.
Current Referrals - not currently but if anyone needs a construction company we will recommend Southers.
Recognized Excellence - Ricky Southers, the owner, and the entire crew who did our siding.
Additional Comments - Couldn't be more thrilled. Thanks Ricky and Team!!!
Forgot to put the snow stoppers on the side of the house by the door
Everyone at Southers was very professional and responded to my requests quickly and efficiently. The work was done in a superior manner and the work site was always kept very clean. Southers contacted me several times to be sure I was satisfied with their work. I would recommend them to anyone.
Amazed at speed and workmanship! Quality company!!
We felt good about our decision to hire Southers Construction from the beginning, after meeting several contractors and getting their bids even though Southers was the most expensive we knew we were getting the best.
Outstanding workmanship at a fair price and on time.
I was very pleased with the construction crew and the finished product.
Southers Construction provided great work. I really appreciate the dedication from the crew and the completed work looks great.
Areas Of Satisfaction - I am most pleased with the quality of work and the craftmanship from the installation crew. I am very impressed with the work around the wood trim on the skylight by tone of the installers looks amazing.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Southers Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys