About this company
Somerset Painting and Home Improvements
Rick Hartsell founded Somerset Painting in 1985. “As a frustrated homeowner, I was tearing my hair out trying to find honest, reliable contractors.” Show more
Rick Hartsell founded Somerset Painting in 1985. “As a frustrated homeowner, I was tearing my hair out trying to find honest, reliable contractors.”
His solution? “I started my own company based on hassle-free service. That meant taking personal responsibility for every aspect of a job.”
Somerset’s reputation spread. Today, online reviews like Angie’s List set the pace. “Potential clients can see hundreds of unedited comments about how we deliver on our promises.”
From the start, Rick’s painting clients “kept asking for other services.” In response, he expanded to include windows, siding, masonry and more. Crews now handle virtually all residential or commercial work, from repairs to entire additions.
To reflect this growth, Somerset added the words Home Improvements to their name. But the original promise of “hassle-free service” will never change.
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Customer satisfaction
Of 56 customers surveyed, 19 respondedReviews 15
Of 19 respondents, 15 left a reviewRecent reviews
Alexis B.
We are thrilled with the work done at our home and can’t recommend Somerset Painting and Home Improvements enough.
Diane B.
They did a great job.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the project overall.
Recognized Excellence
Recognized Excellence - Rick did a really good job. He walked me through what would be done and he did a really good job.
Nancy M.
Additional comments
Areas For Improvement
Areas For Improvement - None
Areas Of Satisfaction
Areas Of Satisfaction - Responded in a timely manner and fixed our vinyl siding quickly.
Patrick R.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied in that the man that painted the walls did a very good job.
Recognized Excellence
Recognized Excellence - I would like to recognize Rick for his exceptional service. Other than his mistake in not following up with me, he was very good. He did a very good job.
Pete K.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I was satisfied with how they diagnosed the problem .
Recognized Excellence
Recognized Excellence - Rick was very personable.
Customer in Farmington Hills, MI
Areas Of Satisfaction
Areas Of Satisfaction - They came up with a good idea. They put in a stronger construction.
Jill B.
Eric and the men were fabulous. They met every need we had and proved us with the highest qualtiy work.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I was satisfied with everything from start to finish. It was excellent.
Steve K.
I'm very happy with the quality of work performed by Somerset. They were very professional, took care to do it the right way, kept us informed, gave us options and gave us a beautiful house. We've gotten countless compliments from people walking by the house. It took them a lot longer than they estimated, which was slightly frustrating, but I haven't met a contractor yet that finished on time. Ask for Adam as Project Manager (subcontractor).
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Adam seemed to truly care about doing professional work. I never felt like he was cutting corners or accepting bad work by his guys. And the final product speaks for itself - the house looks great and gets tons of compliments.
Recognized Excellence
Recognized Excellence - Adam did a great job. I would want him as contractor for anything I needed doing.
Don B.
Additional comments
Areas For Improvement
Areas For Improvement - No complaint
Areas Of Satisfaction
Areas Of Satisfaction - Quality work and timeliness
Customer in Northville, MI
Areas Of Satisfaction
Areas Of Satisfaction - Communication with Rick. I'm deaf, and he was willing to communicate with me.
